Software built around the way your business works.

Custom software and digital systems for business, government and every sector, built to your exact requirements. Test our work in a free pilot first.

Building software since
2013
Clients served
860+
Countries served
25+
Developers, including group companies
1,200+
Illustrative exampleOne request moving through Sales, Finance, the Warehouse and Management, in one connected system.

What does Timeline Digital do?

Timeline Digital is a custom software company founded in 2013 and headquartered in Islamabad, Pakistan. We design, build and support ERP, CRM, web platforms, mobile apps, portals, integrations and applied AI for businesses, government bodies and organizations in every sector, in any language their users need. Every system is built to the client's own requirements, starting with a free pilot of the most important modules.

About the company

Systems for the way your organization actually runs

Custom software and digital systems are our core, for companies, government bodies and organizations of every kind. Cloud, AI, automation and integrations support the system you run on, rather than replace it.

  1. Run the business from one system

    Custom ERP and operations platforms

    Finance, inventory, procurement, HR and approvals connected, shaped around how your departments already work.

  2. Win, serve and keep customers

    CRM and customer portals

    Leads, deals, service requests and customer history in one place, with portals where customers track and pay.

  3. Applications, dashboards, booking and case systems, including multilingual citizen and beneficiary portals.

  4. Work in the field and on the move

    Mobile apps connected to your systems

    Apps for staff and customers, synced with your ERP or CRM and able to keep working offline.

Case studies

Client case studies

Real systems we have delivered, each described in full: the problem, what we built and what changed. Client names stay confidential; references are shared privately during procurement.

All our work

GovernmentQatarPublic sector and charitable services

Qatar Government Digital Platform

Timeline Digital designed and built a bilingual Arabic and English digital platform for a public-sector program in Qatar, replacing manual, paper-based handling of beneficiary and donor services with one secure online system.

The problem

The program handled applications, approvals and support services for beneficiaries through paper forms, spreadsheets and disconnected tools.

What changed

  • One bilingual platform replaced paper forms and disconnected spreadsheets
  • Departments now work from a single shared view of each case
  • Applicants gained an online channel for requests and status tracking
Read the case study

Client name withheld under confidentiality

One secure platform

7 parts delivered

  • Beneficiary registration and profile management
  • Case management with department-level workflows and approvals
  • Service request submission and status tracking for applicants
  • Donor and contribution handling
  • Role-based administration for program staff
  • Management reporting and audit views
  • Bilingual Arabic and English interface with full right-to-left support
System scope, as recorded in the published case study.

Our process

How We Work

We start with your business problem, not a ready-made product. Five steps take you from the first conversation to a complete system, and you test our work in a pilot before the full build.

  1. Step 1: Understand

    We learn how your business works.

    Your requirements, workflow, challenges and goals, understood before anything is recommended.

    You receive: Structured discovery conversations with a senior engineer

  2. Step 2: Plan

    We design the right solution around your workflow.

    Modules, workflows, roles, approvals, reports and integrations, agreed before development.

    You receive: A written solution plan covering modules, workflows and roles

  3. Step 3: Select Technology

    Choose the right technical foundation.

    Technology options matched to your users, security, budget and growth, not one fixed stack.

    You receive: Technology options with the trade-offs explained

  4. Free

    Step 4: Pilot

    Test our work before full project development.

    Free. You choose 2 to 3 key modules and we build them first, so you can judge our work.

    You receive: Working pilot modules you can use and test, free of charge

    The full project starts only when you approve the pilot.

  5. Full project

    Step 5: Build & Scale

    From approved pilot to complete digital system.

    Full development, testing, deployment, training and support, built to grow with you.

    You receive: The complete system, delivered in reviewed stages

01 · Discovery notes

Illustrative example

02 · Solution plan

Illustrative example

03 · Technology options

Illustrative example

04 · Your pilot

Illustrative example

05 · Complete system

Illustrative example

What we shape around your organization

Whatever your organization needs the system to do, we plan it with you and build it that way. Nothing is forced into a ready-made product.

  • Your workflow

    Your approvals, roles, forms and reports, set up the way your organization actually runs them.

  • Any language

    Interfaces in the languages your users need, including right-to-left scripts such as Arabic and Urdu.

  • Any platform

    Web, Android, iOS and desktop, with offline working where the connection is unreliable.

  • Your integrations

    Accounting, banks and payment gateways, government systems, devices and the software you already use.

  • Your hosting and security

    Cloud, on-premise or in-country hosting, with role-based access and a full audit trail.

  • Your scale

    From one department to multi-branch, multi-country operations, with new modules as you grow.

Example: the same purchase request screen in English and in Arabic, with the Arabic version laid out right to left.

Illustrative exampleOne screen, two languages. We also build in Urdu, German, French, Turkish, Hindi, Chinese and any other language your users read.

For government, business and every sector

A government department, a hospital and a regional distributor keep different records and answer to different people. We build custom digital systems for all of them, starting with how yours works.

We also build for manufacturing, education, retail, restaurants, legal services, agriculture, aviation, hospitality, transportation and nonprofits. Each workflow above is an example of the kind of system, not a client project. All industries

What you can rely on, during and after delivery

The commitments that matter once the project is running: who owns the result, how you review it, what you receive at handover and who supports it afterwards.

You own what we build for you

Source code, repositories, documentation and credentials transfer to you on completion, as set out in the agreement.

IP and code ownership

Delivered in reviewed stages

The plan sets review milestones. You see and test working software at each one, not only at the end.

The five steps

A documented handover

For client-owned builds, handover can include source code, database schemas, design files, deployment documentation and agreed credentials.

Ownership and handover questions

Support after launch, in writing

Monitoring, fixes, security updates and new modules under a written support agreement with agreed response targets.

  1. Monitor
  2. Fix
  3. Update
  4. Extend
Service levels and support

Senior people from the first call

A senior engineer reads your brief and replies within 4 business hours (Monday to Friday, 9:00 to 18:00 Pakistan time). An NDA can be signed before you share details.

What teams ask before they engage

Straight answers on the pilot, cost, timelines, ownership and support.

You choose 2 to 3 of your most important modules. We build them first, at our own cost, so you can judge the quality, UI/UX and workflow on real software rather than a proposal. The full project starts only when you approve the pilot.

It depends on scope, so we do not publish fixed prices. The pilot is always free. After you approve it, we agree one project cost with you and work flexibly, with unlimited changes at that same cost.

The schedule depends on scope and risk. A focused first release may be delivered in weeks, while a multi-module enterprise platform is usually delivered in several releases. The Plan step establishes the roadmap, dependencies and review milestones, and a pilot of a few important modules comes before the full build.

Contact

Discuss your project

Send a short brief. Nothing is committed until you approve the pilot.

What happens after you send

  1. A senior engineer reads your brief and replies within 4 business hours (Monday to Friday, 9:00 to 18:00 Pakistan time).
  2. A first conversation about how your organization works and the problem to solve. An NDA can be signed first.
  3. A written plan of modules, workflows and roles. You choose 2 to 3 key modules for the free pilot.

Useful to include

  • The problem to solve
  • Who will use it
  • What you use today
  • Any target date

Head office: 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad, Pakistan. View on map

More ways to reach us

Only your name, email and project details are required.

0 / 5000

Prefer WhatsApp? Chat with us instead

By submitting, you agree to our Privacy Policy. We do not sell or trade your details.