Software built around the way your business works.

Custom software and digital systems for business, government and every sector, built to your exact requirements. Test our work in a free pilot first.

Discuss Your Project See How We Work
Illustrative exampleOne request moving through Sales, Finance, the Warehouse and Management, in one connected system.

What does Timeline Digital do?

Timeline Digital is a custom software and digital transformation company, founded in 2013 and headquartered in Islamabad, Pakistan. We design, build and support custom digital systems (ERP, CRM, web platforms, mobile apps, portals, automation, integrations, cloud and applied AI) for businesses, government bodies and organizations in every sector, across the United States, the UK, Canada, Australia, Germany, Qatar, the UAE and Pakistan.

Every system is built to the client's own requirements, in any language its users need. Work follows five steps (Understand, Plan, Select Technology, Pilot, Build & Scale). The pilot is always free, and after you approve it one project cost is agreed, with unlimited changes at that cost.

Software developers
1,200+
Projects delivered
1,500+
Clients served
860+
Countries served
25+

Founded in 2013. 1,200+ developers and 85+ management professionals, direct and group-company employees.

Systems for the way your organization actually runs

Custom software and digital systems are our core, for companies, government bodies and organizations of every kind. Cloud, AI, automation and integrations support the system you run on, rather than replace it.

  1. Run the business from one system

    Custom ERP and operations platforms

    Finance, inventory, procurement, HR and approvals connected, shaped around how your departments already work.

  2. Win, serve and keep customers

    CRM and customer portals

    Leads, deals, service requests and customer history in one place, with portals where customers track and pay.

  3. Serve people online

    Web platforms and public-sector portals

    Applications, dashboards, booking and case systems, including multilingual citizen and beneficiary portals.

  4. Work in the field and on the move

    Mobile apps connected to your systems

    Apps for staff and customers, synced with your ERP or CRM and able to keep working offline.

Around the core system

Built to your requirements, not a template

Whatever your organization needs the system to do, we plan it with you and build it that way. Nothing is forced into a ready-made product.

  • Your workflow

    Your approvals, roles, forms and reports, set up the way your organization actually runs them.

  • Any language

    Interfaces in the languages your users need, including right-to-left scripts such as Arabic and Urdu.

  • Any platform

    Web, Android, iOS and desktop, with offline working where the connection is unreliable.

  • Your integrations

    Accounting, banks and payment gateways, government systems, devices and the software you already use.

  • Your hosting and security

    Cloud, on-premise or in-country hosting, with role-based access and a full audit trail.

  • Your scale

    From one department to multi-branch, multi-country operations, with new modules as you grow.

One system, in the languages your users read

Examples of the same Submit button in English, Arabic, Urdu, German, French, Spanish, Turkish, Hindi, Chinese, Japanese, Russian, Italian, Indonesian and Dutch.

Our process

How We Work

We start with your business problem, not a ready-made product. Five steps take you from the first conversation to a complete system, and you test our work in a pilot before the full build.

  1. Step 1: Understand

    We learn how your business works.

    Your requirements, workflow, challenges and goals, understood before anything is recommended.

    You receive: Structured discovery conversations with a senior engineer

  2. Step 2: Plan

    We design the right solution around your workflow.

    Modules, workflows, roles, approvals, reports and integrations, agreed before development.

    You receive: A written solution plan covering modules, workflows and roles

  3. Step 3: Select Technology

    Choose the right technical foundation.

    Technology options matched to your users, security, budget and growth, not one fixed stack.

    You receive: Technology options with the trade-offs explained

  4. Free

    Step 4: Pilot

    Test our work before full project development.

    Free. You choose 2 to 3 key modules and we build them first, so you can judge our work.

    You receive: Working pilot modules you can use and test, free of charge

    The full project starts only when you approve the pilot.

  5. Full project

    Step 5: Build & Scale

    From approved pilot to complete digital system.

    Full development, testing, deployment, training and support, built to grow with you.

    You receive: The complete system, delivered in reviewed stages

01 · Discovery notes

Illustrative example

02 · Solution plan

Illustrative example

03 · Technology options

Illustrative example

04 · Your pilot

Illustrative example

05 · Complete system

Illustrative example
Step 4 · Free pilot

You judge working software first

You choose 2 to 3 key modules and we build them first, free of charge, so you can judge the quality, UI/UX and workflow on real software rather than a proposal.

You approve
Step 5 · Full project

Then we build the complete system

After you approve the pilot, we agree one project cost with you and work flexibly, with unlimited changes at that same cost. Development, testing, deployment, training and support follow.

Discuss Your Project The full process, step by step

Case studies

Client case studies

Real systems we have delivered, each described in full: the problem, what we built and what changed. Client names stay confidential; references are shared privately during procurement.

All our work

GovernmentQatarPublic sector and charitable services

Qatar Government Digital Platform

Timeline Digital designed and built a bilingual Arabic and English digital platform for a public-sector program in Qatar, replacing manual, paper-based handling of beneficiary and donor services with one secure online system.

The problem

The program handled applications, approvals and support services for beneficiaries through paper forms, spreadsheets and disconnected tools. Staff in different departments could not see the same case information, applicants had no online channel, and reporting to leadership took days of manual work. The platform also had to serve Arabic-speaking and English-speaking users equally well, which meant full right-to-left and left-to-right interface support rather than a translated afterthought.

What we did

  • Discovery workshops and business analysis with program stakeholders
  • User experience and interface design for both language directions
  • System architecture and development
  • Data model design and migration from existing records
  • Quality assurance and user acceptance testing support
  • Deployment and post-launch support

What changed

  • One bilingual platform replaced paper forms and disconnected spreadsheets
  • Departments now work from a single shared view of each case
  • Applicants gained an online channel for requests and status tracking
  • Management reporting moved from manual compilation to on-demand views
Read the case study

Client name withheld under confidentiality

One secure platform

7 parts delivered

  • Beneficiary registration and profile management
  • Case management with department-level workflows and approvals
  • Service request submission and status tracking for applicants
  • Donor and contribution handling
  • Role-based administration for program staff
  • Management reporting and audit views
  • Bilingual Arabic and English interface with full right-to-left support
System scope, as recorded in the published case study.

For government, business and every sector

A government department, a hospital and a regional distributor keep different records and answer to different people. We build custom digital systems for all of them, starting with how yours works.

Government and public sector

  1. Citizen applies online
  2. Department reviews
  3. Approved by role
  4. Record kept, report ready
Example flow: every step is visible to the right people, and every action is logged.
  • Citizen and beneficiary portals with status tracking
  • Case management with approvals and audit trails
  • Records digitization that replaces paper and spreadsheets
  • Interfaces in any language, including right-to-left Arabic and Urdu
  • Hosting chosen to meet data-residency requirements
  • Procurement-ready documentation and support agreements
Government solutions Government software in Qatar Security and data protection

Industries with dedicated pages

We also build for manufacturing, education, retail, restaurants, legal services, agriculture, aviation, hospitality, transportation and nonprofits.

All industries

An established team that earns the full project

The scale is real, and so is the pilot: you see working software before you commit to the rest.

Free pilot

You judge our work before you commit

The pilot is always free. After you approve the pilot, we agree one project cost with you and work flexibly, with unlimited changes at that same cost.

How the pilot works

You own what we build for you

Source code, repositories, documentation and credentials transfer to you on completion, as set out in the agreement.

IP and code ownership

Senior people from the first call

A senior engineer reads your brief and replies within 4 business hours. An NDA can be signed before you share details.

Support after launch, in writing

Monitoring, fixes, security updates and new modules under a written support agreement with agreed response targets.

  1. Monitor
  2. Fix
  3. Update
  4. Extend
Service levels and support

What teams ask before they engage

Straight answers on delivery, the pilot, sectors, languages, ownership and support.

Timeline Digital designs, builds, modernizes and supports custom software and digital systems: ERP and CRM platforms, web applications and portals, mobile apps, SaaS products, workflow automation, systems integration, cloud platforms and applied AI. Clients include businesses, government bodies and organizations in every sector. Engagements can cover a complete system or a focused modernization, integration or support project.

Timeline Digital works in five steps: Understand, Plan, Select Technology, Pilot, and Build & Scale. The pilot is always free: before you commit, we build a few of your most important modules at our own cost so you can judge the quality. After you approve the pilot, we agree one project cost with you and work flexibly, with unlimited changes at that same cost. There are no fixed quotes.

Yes. Every system is custom. We first understand how your organization works, then plan the modules, workflows, roles, approvals, reports and integrations with you before development starts. You test a free pilot of your most important modules, and during the full build changes are unlimited at the agreed project cost.

The schedule depends on scope and risk. A focused first release may be delivered in weeks, while a multi-module enterprise platform is usually delivered in several releases. The Plan step establishes the roadmap, dependencies and review milestones, and a pilot of a few important modules comes before the full build.

Contact

Discuss your project

A senior engineer reads every brief and replies within 4 business hours. The first conversation is step one, Understand: how your business works and what would help most.

Useful to include

  • The problem you want to solve, in a sentence or two
  • Who will use the system: departments, roles, customers
  • What you use today: spreadsheets, paper or existing software
  • Any date you are working toward

Head office: 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad, Pakistan. View on map

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Free Windows software we also publish

Business apps we build and give away. Download one and see how we build software.

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