AWS, Azure and Google Cloud

DevOps and Cloud Infrastructure Services

Pipelines, platforms and monitoring that make releases routine and outages rare.

Timeline Digital designs and operates the machinery underneath your software: CI/CD pipelines, container platforms, cloud architecture and monitoring on AWS, Azure and Google Cloud. Where data residency matters, we deploy to Gulf, UK and EU regions, or to in-country and on-premise environments, and we put the choice in writing before the build starts.

Example platform dashboard with project and system health panels
Illustrative example

How we approach infrastructure

  • Platform-neutral advice: AWS, Azure or GCP based on your case, not our preference
  • Gulf-region, UK, EU, in-country and on-premise hosting options
  • Everything defined as code and documented, so you are never locked to us
  • Monitoring, backups and restore drills included before launch, not after
  • Audit-first on systems we did not build, with findings in plain English
Cloud services

What our cloud and DevOps service covers

One team for the whole path: moving systems to the cloud, building for it, securing and running it. Take one piece or all of it.

Cloud migration

We move your software, data and supporting systems from office servers or another host to AWS, Azure or Google Cloud in staged steps. The old environment keeps running until the new one is verified, so the service stays up and no data is lost.

Cloud-native development

New software designed for the cloud from the start: stateless services, managed databases and queues, built to add capacity under load instead of slowing down as usage grows.

Infrastructure management

Servers, load balancing, autoscaling, TLS certificates, backups and monitoring, set up as code and looked after so the platform stays sized to what you actually use.

Cloud security

Encryption in transit and at rest, least-privilege access, network rules and firewalls, regular patching and vulnerability checks, and a written plan for what happens if something goes wrong.

Database architecture

Database design, indexing and tuning, replication and tested backups, so data stays fast, consistent and recoverable, including migrations between database engines and hosts.

Managed operations

Monitoring, patching, scaling and incident response under an agreed support plan, or a documented handover to your own team when you would rather run it yourselves.

Platforms and tools we work with

  • AWS
  • Microsoft Azure
  • Google Cloud
  • Docker
  • Kubernetes
  • Terraform
  • GitHub Actions
  • Jenkins
  • Nginx
  • PostgreSQL
  • MongoDB
  • Redis

What does DevOps cover in plain terms?

Four practices make up most of the value. None of them require you to learn the jargon, but it helps to know what you are buying.

CI/CD pipelines

Continuous integration and continuous delivery is an automated assembly line for software. Every change a developer finishes is built, tested and packaged for release by machines instead of by hand. Releases become small, frequent and uneventful, and a bad release can be rolled back in minutes rather than hours.

Infrastructure as code

Your servers, networks and databases are defined in version-controlled files rather than configured by clicking around a console. The environment can be rebuilt from scratch on demand, every change is reviewed and traceable, and staging genuinely matches production because both come from the same definition.

Containers and orchestration

Containers package an application with everything it needs to run, so it behaves the same on a laptop, a test server and production. Orchestration tools such as Kubernetes then keep the right number of copies running, restart anything that fails and add capacity when traffic climbs.

Monitoring and observability

Dashboards, logs and alerts that show what your systems are doing right now and page a human when something drifts out of bounds. The goal is simple: you find out about problems from your monitoring, not from a customer phone call the next morning.

The common thread is repeatability. Work that used to depend on one person's memory becomes a process that machines execute the same way every time. That is what makes the difference between a system your business can rely on and one that everyone is quietly afraid to touch.

Illustrative example

AWS, Azure or GCP: which platform fits you?

All three are mature, capable platforms, and for most workloads any of them can do the job well. The honest answer is that the decision is rarely about the technology.

Comparison of AWS, Microsoft Azure and Google Cloud for typical client decisions
ConsiderationAWSMicrosoft AzureGoogle Cloud
Typically strongest forThe broadest service catalog and the largest third-party ecosystemOrganizations already invested in Microsoft 365, Windows Server and Active DirectoryData platforms, analytics workloads and managed Kubernetes
Gulf and Middle East regionsBahrain and the UAEThe UAE and QatarQatar and Saudi Arabia
UK and EuropeLondon plus multiple EU regionsUK South and UK West plus EU regionsLondon plus EU regions
Pricing leversSavings plans and reserved instances on top of on-demand ratesReservations plus hybrid-use benefits for existing Microsoft licencesCommitted-use and sustained-use discounts applied automatically
Watch out forService sprawl, it is easy to over-provision and over-complicateLicensing complexity across agreements and subscriptionsA smaller local partner ecosystem in some markets

In practice, the choice usually comes down to four things: where your data must live, what your organization already runs, which managed services your workload genuinely needs, and which platform your team can operate confidently. We have no reseller arrangement that biases the advice, and when a client arrives with a platform already chosen, we build well on it rather than argue for a switch.

Can your data stay in your country?

For government bodies and regulated industries, where data physically lives is often the first question, not the last. We design for the answer from day one.

Illustrative example

Gulf-region cloud

All three major providers now operate data centers in the Gulf: AWS in Bahrain and the UAE, Azure in the UAE and Qatar, Google Cloud in Qatar and Saudi Arabia. For many organizations in the region, deploying to one of these regions satisfies residency policy while keeping full cloud tooling.

UK and EU regions

For British and European clients, workloads deploy to UK or EU regions so personal data stays inside the jurisdiction your legal team expects. We design the data flow so backups, logs and analytics stay in-region too, which is where residency plans most often leak.

In-country and on-premise

Where policy requires data to remain on servers physically inside your country, or inside your own building, we deploy to local hosting providers or on-premise hardware. You lose some managed conveniences, so we compensate with automation, monitoring and a tested backup and recovery routine.

Why it matters

Government bodies, healthcare providers, financial firms and their suppliers often cannot sign a contract that leaves data location vague. We treat residency as an architecture requirement captured in writing during scoping, not a checkbox added after the system is built.

This is not theoretical for us. Our delivery experience includes a public-sector program in Qatar where residency and hosting constraints shaped the architecture from the first design session.

How do we keep your systems reliable?

Reliability is not a promise, it is a set of habits built into the infrastructure before anything goes live.

Monitoring before launch

Uptime checks, resource dashboards, log aggregation and alert thresholds are part of the initial build, not an afterthought. A system is not finished until you can see how it is behaving.

Alerting and on-call

Alerts route to the people who can act on them, tuned so they fire on real problems rather than noise. Response coverage and hours follow the support arrangement you choose.

Backups you can restore

Automated backups on a defined schedule, stored separately from production, with restores actually tested. An untested backup is a hope, not a plan.

Incident readiness

Runbooks for known failure modes, a clear escalation path, and a short post-incident review after anything significant: what happened, why, and what change prevents a repeat.

We will not quote you a marketing uptime number to win a contract. What we will do is show you the monitoring dashboards, the alert rules, the backup schedule and the results of the last restore drill, because those are the things that actually determine how a bad night ends.

Illustrative example

How do we keep your cloud bill under control?

Cloud spending drifts upward by default. Controlling it is routine engineering work, applied consistently rather than in a yearly panic.

Rightsizing

Matching server and database sizes to measured usage instead of guesses made on day one.

Scheduling

Switching off development and test environments outside working hours instead of paying for them around the clock.

Committed pricing

Reserved instances, savings plans and committed-use discounts for workloads with a predictable baseline.

Storage lifecycle

Moving old logs, backups and files to cheaper storage tiers automatically as they age.

Autoscaling

Sizing for normal load and scaling out for peaks, rather than paying for peak capacity all year.

Visibility and tagging

Tagging every resource to a team or product so the bill can be read, questioned and owned by someone.

How much any of this saves depends on how the account has been run so far, which is why we begin with a cost audit rather than a promise. Accounts that grew organically usually carry meaningful waste; accounts that are already disciplined get a shorter report and honest confirmation that they are fine.

Already running infrastructure that is slow or expensive?

A large share of our infrastructure work starts with systems other teams built. There is a method to taking them over safely.

Familiar symptoms

  • Pages take seconds to load even though the cloud bill keeps growing
  • Deployments are manual, fragile and only one person knows how they work
  • Nobody is sure what half the resources in the account actually do
  • Outages are discovered by customers rather than by monitoring
  • Backups exist in theory but have never been restored in practice
  • The original team has moved on and there is no documentation

How we take over safely

We never start by rebuilding. The first step is a read-only audit: mapping every resource, tracing what depends on what, measuring real usage against real cost, and checking whether the backups would actually restore. You receive the findings in plain English, ranked by risk and by cost, with a recommended sequence of fixes.

Then we stabilize before we improve. Monitoring and backups come first, because they turn every later change from a gamble into a controlled step. Only after that do we untangle deployments, rightsize resources and modernize the pieces that justify the effort. Live systems keep running throughout; changes are staged, reversible and announced.

If the honest conclusion of the audit is that your current setup mostly needs small corrections rather than our ongoing involvement, that is what the report will say.

How we work

How an infrastructure engagement runs

Custom software built around the way your business works. The same five steps apply whether we build from scratch, migrate between clouds or take over an existing environment. Understand audits what exists or captures your load and residency needs; Plan and Select Technology produce a written design with the platform and region choice explained; the Pilot moves one application or pipeline first so you can judge the approach; and Build & Scale rolls out the rest as version-controlled code, proves it with load tests and restore drills, then we operate it or hand it over.

  1. Step 1: Understand

    We learn how your business works.

    Your requirements, workflow, challenges and goals, understood before anything is recommended.

  2. Step 2: Plan

    We design the right solution around your workflow.

    Modules, workflows, roles, approvals, reports and integrations, agreed before development.

  3. Step 3: Select Technology

    Choose the right technical foundation.

    Technology options matched to your users, security, budget and growth, not one fixed stack.

  4. Free pilot

    Step 4: Pilot

    Test our work before full project development.

    Free. You choose 2 to 3 key modules and we build them first, so you can judge our work.

    The full project starts only after you approve the pilot.

  5. Full project

    Step 5: Build & Scale

    From approved pilot to complete digital system.

    Full development, testing, deployment, training and support, built to grow with you.

What shapes the scope and timeline of infrastructure work?

Every setup is different, so timelines are set once the scope is defined. The pilot is always free, and these are the factors that genuinely shape the work.

Timeline factors

Duration depends on how much already exists and how tangled it is: a greenfield pipeline for one application is a small engagement, while untangling years of hand-built production infrastructure with minimal downtime is a staged program. Residency constraints and approval cycles inside your organization also move the schedule.

Your involvement

We need access decisions, a named technical contact, and timely answers on residency and compliance questions. During migrations, your team verifies critical business flows at each cutover step. After handover, involvement is whatever your chosen model requires, from nothing to full ownership.

Risks we manage

The main risks in infrastructure work are downtime during migration, data loss and silent cost creep. We manage them with parallel-run cutovers, verified data integrity checks, rollback plans written before each change, and budget alerts configured from day one.

The fastest way to get a real answer for your situation is a short scoping conversation. Discuss your software requirements with Timeline Digital.

The organization behind the infrastructure

DevOps work touches production systems, so the size and track record of the team doing it matters.

1,200+

Developers

1,500+

Projects delivered

860+

Active clients

25+

Countries served

Timeline Digital has been building and operating business systems since 2013. Developer figures count direct and group-company employees. Infrastructure engagements draw on the same delivery organization that builds and maintains the software running on it, so the pipeline, the platform and the application are never three separate vendors pointing at each other.

DevOps FAQ

DevOps and Cloud Infrastructure Questions

Platforms, residency, incidents, migrations and cloud spend, answered plainly.

DevOps is a way of working that joins building software with running it. The slow, manual steps between a finished change and a live release are automated, and the same team watches how the system behaves in production. For a business, that means updates reach customers in minutes rather than weeks, fewer releases break things, and problems are caught by monitoring before customers notice them.

Cloud migration means moving your software, data and supporting systems off servers in your office or an older hosting provider onto a cloud platform such as AWS, Azure or Google Cloud. Done well, it removes the work of running hardware, makes scaling and disaster recovery easier, and lets your team reach the system securely from anywhere. We migrate in stages and keep the old environment running until the new one is verified, so the service stays up and no data is lost.

We work with AWS, Microsoft Azure and Google Cloud as the primary platforms, and with regional or on-premise environments where a project requires them. We do not push a house favorite. The recommendation depends on your data residency requirements, your existing Microsoft or Google estate, the managed services your workload needs and the skills of the team who will live with the system. When a client arrives with a platform already chosen, we work within it rather than proposing a migration for its own sake.

In many cases, yes. AWS, Azure and Google Cloud all operate Gulf-region data centers, including regions in the UAE, Qatar, Bahrain and Saudi Arabia, and all three offer UK and EU regions for European clients. Where no acceptable in-country region exists, or where policy demands it, we deploy to servers hosted inside your country or on your own premises. We confirm residency requirements in writing during scoping so the architecture is designed around them rather than patched afterwards.

CI/CD stands for continuous integration and continuous delivery. In plain terms, it is an automated assembly line for software. Each time a developer finishes a change, the pipeline builds the software, runs the tests and prepares a release automatically, instead of someone doing those steps by hand. The practical result is that releases become small, frequent and boring: less waiting, fewer human mistakes, and the ability to roll back quickly when something goes wrong.

In layers. Data is encrypted in transit and at rest, access follows least privilege with named accounts, networks are closed down to the traffic a system actually needs, and servers are patched and checked for known vulnerabilities on a schedule. Backups are automated, stored separately and restore-tested. Where GDPR or local data-protection rules apply, the hosting region and data handling are agreed in writing during scoping. Our wider practices are set out on the security and data protection page.

Often, yes, because most cloud accounts that have grown organically carry waste: oversized servers, unattached storage, forgotten test environments and workloads running at full size around the clock. We start with a cost audit that maps spending to actual usage, then apply rightsizing, scheduling, storage lifecycle rules and committed-use pricing where they fit. We will not promise a specific saving before we have seen the account, and if the bill is already lean we will tell you so.

Both models are available and the choice is yours. Some clients want a managed arrangement in which we monitor, patch and operate the environment under an agreed support plan. Others want us to build the platform, document it and hand it to their internal team, with training so the handover sticks. Many start managed and take ownership gradually as they hire. Everything we build is documented and defined as code, so you are not locked to us either way.

Preparation comes first: monitoring and alerting are set up so problems are detected by systems rather than by your customers, and runbooks document the response to known failure modes. When an incident happens, the on-call arrangement in your support plan applies: triage, mitigation to restore service, then root-cause work once things are stable. After any significant incident we write a short post-incident review covering what happened, why, and which changes prevent a repeat. Response coverage and hours depend on the support tier you choose.

Yes. Cloud-to-cloud migrations are a normal part of our work, usually driven by cost, data residency or a group-level platform decision. The approach is staged: we map every workload and dependency, containerize or re-platform what needs it, move data with verified integrity checks, run the old and new environments in parallel, and cut over in controlled steps with a rollback plan for each. Workloads already defined as code and running in containers move fastest; heavily platform-specific services need more redesign.

You need a small amount of it, not the enterprise version. Even a two-person team benefits from an automated pipeline that builds and tests every change, automated backups that are proven restorable, and basic uptime monitoring with alerts. That foundation is light to set up and it prevents the most common small-team disasters: broken releases and lost data. Heavier practices, such as multi-environment promotion or dedicated on-call rotations, can wait until your team size and traffic justify them.

Start a conversation

Tell us how your business works.

Describe what is slowing your team down. We will help you work out what to build, and how a free pilot lets you judge our work before the full project.

Prefer WhatsApp? Start a chat

What happens next

  1. You send a short brief

    The problem, the people involved and any target date. A senior engineer replies within 4 business hours.

  2. We understand your workflow

    A first call about how your business works today. An NDA can be signed before you share details.

  3. You test a free pilot

    You choose 2 to 3 key modules and we build them first, so you judge real software before the full project.