What is an AI development company?
An AI development company builds software that uses machine learning and large language models to do real work: answering questions over your documents, automating manual tasks, classifying or extracting data, and running chatbots that pull from private data. The work covers data pipelines, the model integration, retrieval, guardrails and evaluation, not just an API call. Timeline Digital builds generative AI and LLM features that ship into production, with the accuracy measured rather than assumed.
What is RAG and why does it matter for AI apps?
RAG, retrieval augmented generation, is how you make an LLM answer from your own data instead of its training. Your documents are split, embedded into a vector database, and the most relevant pieces are pulled into the prompt at query time so the model answers with your facts and cites them. It matters because it cuts hallucination, keeps answers current without retraining, and lets the model work over data it has never seen. Most useful business AI features are a RAG pipeline at their core.
How much does it cost to build an AI application?
A focused AI feature, such as a chatbot over your documents or a document-processing pipeline, typically runs from $15,000 to $35,000 against a fixed scope. A larger build with multiple workflows, agent tool-calling, fine-tuning or strict compliance runs from $50,000 and up. On top of the build there is an ongoing model API cost, usually a few cents per request, which we estimate and monitor so it does not surprise you. You own the source code on delivery.
How long does it take to build a generative AI feature?
A scoped generative AI feature takes about 8 to 10 weeks with a senior team. The first prototype on your real data lands in the first three to four weeks, because seeing actual answers early is what surfaces the wrong ones. The rest of the time goes into retrieval tuning, guardrails, evaluation and wiring it into your product. We agree the scope in writing before starting so the date is real.
Will an AI chatbot make things up about my business?
A poorly built one will. We reduce hallucination by grounding answers in your data through RAG, requiring citations, validating the output against a schema, and returning a clear "I do not know" instead of a confident wrong answer. We also build an evaluation set so accuracy is measured before launch and after every change. No LLM is perfect, so for high-stakes answers we route low-confidence cases to a human for review.
Can you keep our data private when building AI features?
Yes. We scope the data path before writing code. When your data cannot leave your control, we use self-hosted open models or zero-retention API tiers that do not train on your inputs. We add PII redaction, access controls and audit logging. For regulated work such as fintech or healthcare we design the pipeline around the compliance rules first. See our broader work on custom software development for how this fits a larger system.