Agency management software for marketing and creative agencies.

Agency management software is a single system that runs the core of a marketing or creative agency: client records, projects, task workflows, approvals, time tracking, retainers and billing. Instead of juggling spreadsheets, email threads and separate tools, your team works from one live view of who is doing what, what is due, and what has been billed. A custom platform goes further than a generic tool because it matches your exact stages, roles and rates, rather than forcing your agency to fit a fixed product built for someone else.

Good marketing software for agencies covers five areas: client and project tracking so nothing slips, task workflows with clear owners and due dates, an approval step so creative work is signed off before it ships, time tracking tied to each client and task, and retainer and billing tools that turn logged hours into invoices. Reporting sits on top, showing utilisation, project profit and retainer burn. When we build a custom agency marketing platform, we add the specific fields, stages and reports your team relies on, and leave out the clutter you never open.

Both are valid. Off-the-shelf agency tools are quick to switch on, and they suit an agency happy to work the way the product expects. A custom build earns its place when your workflow does not fit a fixed tool, when you need reports the product cannot give you, or when you want to own the platform and export your data freely. We give you an honest answer: if a ready-made tool fits, we will say so. If custom agency workflow software gives you more control and a better fit, we will scope that instead.

Yes. Most agencies already run accounting, email, calendars, file storage and sometimes an ad platform, and a custom build can connect to them through their APIs. Time logged in your system can flow to invoicing, projects can link to shared files, and approvals can trigger email or chat notifications. Where a tool has no clean API, we can often import and export data on a schedule instead. We map every integration during scoping, so you know before the build starts exactly which tools connect, how the data moves, and where a manual step still makes sense.

There is no fixed timeframe: the schedule for your agency software is set from your requirements in the Plan step. The free pilot of 2 to 3 key modules is ready in about 2 days, and with 1,200+ developers we have the capacity to deliver a complete system in as little as 2 weeks. Long-term support under a service level agreement (SLA) follows launch. The pilot covers the modules you choose, such as projects, tasks and time tracking, and your team can use it. The rest of the platform starts once you approve the pilot, so you see the software take shape instead of waiting in the dark.

Timeline Digital does not publish prices for custom software, because every project is custom. The price is set in three steps: we analyse your requirements, build a free pilot of 2 to 3 key modules, and after you approve the pilot we agree the scope, milestones and commercial terms in writing. Any change request outside the approved scope is reviewed and agreed with you before extra work begins. There is no per-user licence fee on the platform we build.

Yes. A small agency can start with a focused build that replaces the messiest spreadsheets, often project management software for small teams with time tracking and simple billing, then add modules as the team grows. Because you own the platform, new people are added as you hire without switching tools. We size the first version to your current stage, and design the data model so new clients, users and modules slot in later without a rebuild.