Dashboard
Real-time KPI cards, pipeline distribution chart, revenue trend visualisations, and recent activity feed, everything at a glance from the moment you open the software.
Updated October 2026 · 100% free · Windows 10/11
Free CRM software, $0 forever
Timeline CRM is free CRM software that runs offline on Windows. No subscription. No cloud. No catch.
Most “free” CRM software is free for 14 days, free for 3 users, or free until you hit a contact limit. Timeline CRM is genuinely free, full lead pipeline, customer database, deal tracking, PDF invoicing, quotations, and sales reports.
Built and published by Timeline Digital, a custom software development company founded in 2013 in Islamabad, Pakistan. Need a CRM built around your own sales process, online and multi-user? See custom CRM development.
Download free for Windows Book a demo
File: Timeline-CRM-Setup-1.0.4.exe · ~115 MB · SHA-256 checksum published below
Free forever 100% offline Data stays on your PC Unlimited contactsCustom version
Need Timeline CRM across several offices, or built around how you work?
The free edition is an offline Windows app for a single site. When you need it across several offices, in the cloud, connected to your other systems or shaped around your own workflow, we build a custom version for you. The pilot is always free. We start with your most important modules, so you can judge the work before you commit.
What is free CRM software?
Free CRM software is customer relationship management software that costs $0 to install and use. Timeline CRM is a Windows desktop application with a 7-stage lead pipeline, 6-stage deal tracking, customer database, task management, PDF quotation generation, invoicing with VAT/GST calculations, and sales analytics reports. It is 100% free with no paid tier, no contact limits, and no internet required. Available for Windows 10 and Windows 11.
$0
Monthly cost
11
Modules included
∞
Contacts and records
<2 min
Setup time
We reply within 4 business hours
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Free CRM software compared, 2026
Most free CRM software hides its limits in the fine print. Here is how Timeline CRM stacks up against HubSpot, Zoho, Freshsales, and spreadsheets on the features that matter.
| Feature | Timeline CRM | HubSpot Free | Zoho CRM Free | Freshsales | Spreadsheets |
|---|---|---|---|---|---|
| Pricing | Free forever, no tiers, no card | Free for up to 2 users; Starter $20/seat/mo regular price (hubspot.com, checked 20 Oct 2026) | Free edition for up to 3 users; Standard US$14/user/mo (zoho.com, checked 20 Oct 2026) | No free plan listed (free trial); Growth $9/user/mo billed annually (freshworks.com, checked 20 Oct 2026) | Free or bundled |
| Works Offline | Yes, 100% offline | No, cloud only | No, cloud only | No, cloud only | Partial |
| Contact Limits | Unlimited, no cap | Contacts included; features limited on free | Free edition covers the essentials | Set by paid plan | Manual, no limits |
| Invoicing and Quotes | Built-in PDF invoices and quotes | Limited on free tier | Not on free tier | Branded documents are a paid add-on | Manual templates only |
| Sales Pipeline | 7-stage leads + 6-stage deals | Basic pipeline only | Standard stages | Sales pipelines on paid plans | No automation |
| Data Ownership | Local SQLite, 100% yours | HubSpot cloud servers | Zoho cloud servers | Freshworks cloud servers | Your file / Google cloud |
Pricing accurate as of April 2026. Check each vendor’s site for current terms.
A CRM for your PC, not the cloud
Timeline CRM is a PC-based CRM: it installs as a desktop application on any Windows 10 or 11 laptop or PC, and your entire customer database lives in a local file on that machine. There is no browser tab to keep open, no online account to create, and no login to a vendor’s website — you open it from your desktop like any other Windows program.
If you have been searching for a CRM for your PC or a free customer database for Windows, this is that: leads, customers, deals, quotes, and invoices stored on your own computer.
What “offline CRM” means here
Offline-first means the software never needs an internet connection: records are read from and written to a local SQLite database on your PC, so nothing changes when your connection drops. No sync errors, no “reconnecting” banner, no downtime that is not yours.
Backups are equally simple: your whole CRM is one local database file, so copying that file to a USB drive or backup folder is a complete backup. You can also export any records or reports to CSV at any time.
11 full modules, all free from day one
Every module below is unlocked the moment you install Timeline CRM. No premium tier. No trial that expires. Complete free CRM software from the first launch.
Leads
Seven-stage pipeline: New → Contacted → Qualified → Proposal → Negotiation → Won → Lost. Log calls, set follow-ups, and convert qualified leads to customers in one click.
Customers
Full contact and company profiles with complete interaction history, linked deals, invoices, and quotations. Export any record set to CSV.
Deals
Six-stage deal pipeline: Prospect → Qualification → Proposal → Negotiation → Won → Lost. Track deal value, win probability, and expected close date with weighted revenue forecasting.
Plus 5 more modules
Tasks
Create tasks linked to leads, customers, or deals. Priority levels, due dates, and status tracking (pending, in progress, completed). Overdue alerts surface on the Dashboard.
Products and Services
Centralised catalogue for products and services with price, category, and description. Pulls directly into quotations and invoices, no duplicate data entry.
Quotations
Professional PDF quotation generation with auto-numbering. Line items from your product catalogue, quantity, pricing, and status tracking (pending, accepted, rejected).
Invoices
PDF invoices with automatic tax calculations (VAT-ready for UK, GST for Australia and Canada), payment status tracking (unpaid, partial, paid), and auto-numbered records.
Reports
Sales performance and revenue reports, lead conversion analysis, pipeline breakdowns, visual charts, and CSV export. Data-driven decisions without a BI subscription.
Settings
Company profile, currency (USD, GBP, EUR, AUD, CAD), tax rate, date format, and branding. Configured for your market in under a minute.
11
Integrated modules
$0/mo
Cost, forever
Windows 10/11
Platform
Who uses free CRM software?
Free CRM software is the right fit when you need pipeline management, contact tracking, and invoicing without a monthly subscription.
Freelancers and Independent Consultants
Manage prospects, track proposals, and send professional PDF invoices, all without per-seat SaaS fees. Timeline CRM gives you a complete workflow at zero cost.
Sole Traders (UK and EU)
Local-only by design: all client data stays on your own machine, with no cloud servers and no third-party access, which keeps your UK GDPR data mapping simple. Supports GBP, EUR, UK VAT, and DD/MM/YYYY date format.
Small Retail and Service Businesses
A clean customer database, service history tracking, and deal pipeline, without spreadsheets or monthly fees. Unlimited records, zero cost.
Startups and Early-Stage Teams
Before your first revenue, software spend burns runway. Timeline CRM gives you a full pipeline, customer database, and reporting from day one, free, no strings.
Agencies and Consulting Firms
Manage every client from first contact to signed invoice. The 7-stage lead pipeline and 6-stage deal tracker give your team structure without per-seat pricing.
Low-Connectivity and Remote Businesses
100% offline CRM software, works in rural areas, on client sites, or anywhere with poor internet. Your leads, deals, and history are always available.
Privacy-First and Regulated Businesses
Sensitive client data never leaves your machine. Local SQLite database, no third-party servers, no data sharing, no cloud transfer risk.
Real Estate Professionals
Track every property enquiry as a lead, generate quotations, manage follow-ups, and keep full client history, from a lightweight Windows desktop app.
Tradespeople and Field Service
Log job enquiries, send quotes, track which leads became paid work, and invoice clients offline. No tech skills required, no recurring cost.
Why most “free” CRM software is not actually free
Four common limits behind free-tier CRM plans, and how Timeline CRM avoids every one.
Feature restrictions force upgrades
Cloud free tiers hold back features or seats: HubSpot’s free tools cover up to 2 users and Zoho CRM’s free edition up to 3. You start free, then pay when you need the software to actually function.
Timeline CRM has no feature caps. Every module is fully unlocked from the first install.
Contact and record limits
Free tiers and entry plans set record, storage or usage limits that change with the vendor’s pricing. When you hit a ceiling, you upgrade or delete your own business data.
Timeline CRM stores unlimited contacts, leads, deals, and records, no caps, ever.
Your data lives on their servers
Cloud CRM platforms own your data operationally. Pricing changes, acquisitions, or outages put your business data at risk. UK and EU businesses also face GDPR exposure.
Timeline CRM stores everything in a local SQLite file on your PC. Your data. Your machine. Local-first by design, with no cloud transfer to assess.
Requires a constant internet connection
Cloud-based free CRM software stops working when internet goes down, a real problem for field teams, remote areas, or client site visits.
Timeline CRM is 100% offline. No internet. No outages. No downtime that is not yours.
Download free CRM software in 3 steps
No signup form. No credit card. No onboarding call. Download and start managing your business in under two minutes.
1
Download
Download the Timeline CRM installer for Windows 10 or 11 (~115 MB). No account or registration required.
2
Install
Run the installer. Setup completes in under a minute with no configuration needed to get started.
3
Start managing
Open Timeline CRM and add your first lead or customer. Your full pipeline and all 11 modules are ready immediately.
Download free for Windows
Windows 10 / 11 · 64-bit · v1.0.4 · No signup
Exactly what you are downloading
- File name
- Timeline-CRM-Setup-1.0.4.exe
- Size
- ~115 MB
- SHA-256
- 0ca21519b18d9df3eeed0e6fd5e0696dae292cec308231b56b9138528ad632a2
- Code signing
- Not code-signed. Windows SmartScreen may ask once on first run — choose More info, then Run anyway. Verify the checksum above if you want certainty about the file.
What you get with this free CRM software
No upgrade wall
Cloud CRMs like HubSpot and Zoho gate useful features behind paid tiers. Timeline CRM ships every module unlocked: pipeline, invoicing, quotations, tasks, and reports, with nothing held back for a paid plan.
Invoicing included at $0
PDF invoices with auto-numbering, tax calculation, and payment status tracking are built in. Standalone invoicing tools usually charge a monthly fee for the same workflow.
Running in minutes, not days
Install in under two minutes, then import leads from a spreadsheet via CSV. No onboarding calls, no account creation, no configuration marathon before your first record.
Free forever
No subscription, no trial, no credit card. Timeline CRM costs $0 to download and use indefinitely.
Your data, your machine
All records stored in a local SQLite file on your PC. Nothing sent to the cloud or any third party.
No limits, ever
Unlimited contacts, leads, deals, and invoices. No tier wall, no upgrade prompt, no data cap.
Free CRM software, straight answers
The questions businesses in the USA, UK, Australia, and Canada ask before switching to free CRM software.
What is free CRM software?
Free CRM software is customer relationship management software that costs nothing to install or use. It helps businesses manage contacts, track leads through a sales pipeline, schedule tasks and follow-ups, generate quotes and invoices, and report on deal performance, without monthly subscription fees. Timeline CRM is free CRM software for Windows with no paid tier, no contact limits, and no internet required.
What is the best free CRM software in 2026?
It depends on where you work. For one Windows PC and no limits on records, Timeline CRM is a free offline option with 11 full modules including a 7-stage lead pipeline, 6-stage deal tracking, customer database, task management, PDF quotations, invoicing with VAT/GST, and sales reports. It is completely free with no subscription, no contact cap, and no internet required. For a cloud CRM your team can reach from anywhere, HubSpot (free for up to 2 users) and Zoho CRM (free edition for up to 3 users) are common starting points, with features limited on the free tiers.
Is there truly free CRM software, no subscription, no trial?
Yes. Timeline CRM is 100% free with no paid tiers, no trial period, no credit card required, and no feature limits. Every module, dashboard, leads, customers, deals, tasks, products, quotations, invoices, reports, and settings, is included at $0. It has been free since launch, and there is no paid tier to upgrade to.
Does free CRM software work without internet?
Timeline CRM works 100% offline. It runs on your Windows PC using a local SQLite database. Your leads, customers, deals, and invoices are stored on your machine, no internet connection is ever required. Cloud CRM tools (HubSpot, Zoho, Freshsales) require an active internet connection. If you need CRM software that works without internet, Timeline CRM is built for exactly that.
Can free CRM software generate invoices and quotes?
Yes. Timeline CRM includes a full invoicing module and a quotation module, both generating professional PDFs with auto-numbering, line items from your product catalogue, and tax calculations (VAT-ready for UK, GST for Australia and Canada). Payment status tracking is built in. Most other free CRM software does not include invoicing on the free tier.
How many contacts can I store in free CRM software?
Timeline CRM has no contact or record limits. You can add unlimited leads, customers, deals, products, quotations, and invoices. Cloud free tiers limit users instead: Zoho CRM’s free edition covers up to 3 users and HubSpot’s free tools up to 2 users (checked on their pricing pages on 20 October 2026). Timeline CRM imposes no limits on any record type; the practical limit is that it runs on one Windows PC.
Is free CRM software GDPR-compliant for UK businesses?
No software makes a business GDPR-compliant on its own. Timeline CRM stores all data locally on your Windows PC in a SQLite database, and nothing is sent to any server or third party. Compliance depends on how your business handles personal data, but keeping records local removes the cloud transfer and vendor access questions that come with cloud-based free CRM tools, which store data on vendor servers under their own privacy policies.
What operating systems does free CRM software run on?
Timeline CRM currently supports Windows 10 and Windows 11 (64-bit). The installer (Timeline-CRM-Setup-1.0.4.exe) is about 115 MB and installs in under a minute. No account registration is required. For cross-platform, web-based, or mobile CRM needs, Timeline Digital can build a custom CRM tailored to your business.
What is the difference between free CRM software and paid CRM?
Free CRM software like Timeline CRM gives you core pipeline, contact management, invoicing, and reporting at no cost. Paid cloud CRM (Salesforce, HubSpot, Zoho, Freshsales) adds email automation, multi-user cloud sync, advanced integrations, and team roles, charged per user per month: entry plans checked on 20 October 2026 were $9 (Freshsales Growth, billed annually), US$14 (Zoho Standard) and $20 (HubSpot Starter, regular price), with higher tiers costing more. The right choice depends on team size and whether offline operation and data ownership matter to your business.
Can I export data from free CRM software?
Yes. Timeline CRM supports CSV export for all records and reports. Your data is fully portable, you are never locked in. The underlying database is a local SQLite file, so you can also back it up by simply copying the file. No vendor controls your data.
Is free CRM software safe for business data?
Timeline CRM is local-first: all data stays in a SQLite file on your PC, and nothing is sent to any server. That removes the cloud-transfer question from your GDPR assessment, though compliance always depends on how your business handles data. Cloud-based free CRM tools store your data on vendor servers, introducing third-party access risk that a local desktop app avoids.
Who should use free CRM software?
Free CRM software is best suited to freelancers, sole traders, small retail businesses, startups, independent consultants, real estate agents, and tradespeople who need contact management, pipeline tracking, and invoicing without paying per-seat cloud subscriptions. Timeline CRM is specifically built for these use cases, offline, unlimited records, with PDF invoicing included from day one.
Need more than free CRM software?
Custom CRM software built around your workflow
When your team outgrows a single-PC desktop CRM, or you need cloud sync, email and WhatsApp automation, integrations with Xero, QuickBooks, or Sage, or multi-branch visibility, Timeline Digital builds custom CRM software designed around your exact workflow. UK teams can see how we approach custom CRM development for UK businesses.
- Cloud or on-premise deployment
- Custom pipeline stages and workflow automation
- Integrations with Xero, QuickBooks, Sage, email, WhatsApp
- Multi-user access with role-based permissions
- Mobile app for field and sales teams
- Source code yours on full payment, to keep and extend
No signup · No subscription · No cloud
Download free CRM software today
Timeline CRM gives your business complete free CRM software, leads, customers, deals, invoices, and reports, with zero monthly cost, zero internet dependency, and zero data shared with any third party. Install in under two minutes on Windows 10 or 11.
Windows 10 / 11 · 64-bit · ~115 MB · No account needed · How to choose a CRM for a small business
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Read this nextMade in Islamabad, Pakistan
Free CRM Software for Pakistan
Timeline CRM is a free Windows CRM for small businesses in Pakistan. Manage leads, deals, clients and PDF invoices, fully offline, with no subscription and no data on a foreign server. Built by Timeline Digital in Islamabad.
Chat on WhatsApp in Urdu or EnglishCurrency and tax settings
Set your currency, tax rate and date format in Settings. The currencies listed for the current version are USD, GBP, EUR, AUD and CAD; check in Settings whether PKR is offered, or ask for it as a custom addition.
Data stays in Pakistan
All records sit on your own PC, not a foreign cloud account, which suits businesses cautious about where client data is stored.
Rs 0, no limits
Free forever with no contact cap, no per-user fee and no credit card required.
Works offline
A desktop app that runs without the internet, so it keeps working during load-shedding or weak connectivity.
Urdu WhatsApp support
Setup help on WhatsApp, in Urdu or English.
Common questions from Pakistan
Is there a free CRM for small business in Pakistan?
Yes. Timeline CRM is a free CRM built by Timeline Digital in Islamabad. It works fully offline on Windows 10 and 11, and stores all data on your own PC. There is no monthly subscription, no contact limit and no card required, and it is free to use.
Does Timeline CRM support PKR and Pakistani business formats?
The currencies listed for the current version are USD, GBP, EUR, AUD and CAD, so check in Settings whether PKR is offered before you rely on it; Timeline Digital can add it as a custom addition. You can set your tax rate and date format for local use.
Can I use Timeline CRM in Urdu or get support in Urdu?
The interface is in English, but Timeline Digital provides support in Urdu on WhatsApp. If you need help setting up the CRM for your Pakistani business or understanding a feature, you can reach the team in Urdu.
Is it available for businesses in Lahore, Karachi and Islamabad?
Yes. Timeline CRM runs on any Windows PC in Pakistan, whether you are in Islamabad, Lahore, Karachi, Rawalpindi or Faisalabad. It needs no internet, no cloud account and no monthly payment, and it is supported by a local Islamabad team.