Dashboard
Real-time KPI cards, pipeline distribution chart, revenue trend visualisations, and recent activity feed — everything at a glance from the moment you open the software.
Timeline CRM — Dashboard
Updated April 2026 · 100% Free · Windows 10/11Free CRM Software
Timeline CRM — free customer relationship management software that runs offline on Windows. No subscription. No cloud. No catch.
Most “free” CRM software is free for 14 days, free for 3 users, or free until you hit a contact limit. Timeline CRM is genuinely free — full lead pipeline, customer database, deal tracking, PDF invoicing, quotations, and sales reports. Used by small businesses and solo professionals in the USA, UK, Australia, and Canada.
Built by Timeline Digital — a software engineering company focused on practical business tools.
Free forever 100% offline GDPR-friendly Unlimited contacts
What Is Free CRM Software?
Free CRM software is customer relationship management software that costs $0 to install and use. The best free CRM software in 2026 is Timeline CRM — a Windows desktop application with a 7-stage lead pipeline, 6-stage deal tracking, customer database, task management, PDF quotation generation, invoicing with VAT/GST calculations, and sales analytics reports. It is 100% free with no paid tier, no contact limits, and no internet required. Available for Windows 10 and Windows 11.
$0
Monthly cost
11
Modules included
∞
Contacts & records
<2 min
Setup time
Timeline CRM — Leads Pipeline
Free CRM Software Comparison — 2026
Most free CRM software comes with hidden limits. Here is how Timeline CRM compares to HubSpot, Zoho, Freshsales, and spreadsheets on the features that matter most.
| Feature | Timeline CRM | HubSpot Free | Zoho CRM Free | Freshsales Free | Spreadsheets |
|---|---|---|---|---|---|
| Pricing | Free forever — no tiers, no card | Free (limited); paid from $15/user/mo | Free up to 3 users; paid from $14/user/mo | Free tier; Growth from $9/user/mo | Free or bundled |
| Works Offline | Yes, 100% offline | No — cloud only | No — cloud only | No — cloud only | Partial |
| Contact Limits | Unlimited — no cap | Unlimited contacts (limited features) | Up to 5,000 leads | Unlimited on free | Manual — no limits |
| Invoicing & Quotes | Built-in PDF invoices & quotes | Not on free tier | Not on free tier | Not on free tier | Manual templates only |
| Sales Pipeline | 7-stage leads + 6-stage deals | Basic pipeline only | Standard stages | Basic stages | No automation |
| Data Ownership | Local SQLite — 100% yours | HubSpot cloud servers | Zoho cloud servers | Freshworks cloud servers | Your file / Google cloud |
Pricing accurate as of April 2026. Check each vendor’s site for current terms.
11 Full Modules — All Included in Free CRM Software
Every module below is available from the moment you install Timeline CRM. No premium tier, no trial that expires. Complete free CRM software from day one.
Leads
Seven-stage pipeline: New → Contacted → Qualified → Proposal → Negotiation → Won → Lost. Log calls, set follow-ups, and convert qualified leads to customers in one click.
Timeline CRM — Leads
Customers
Full contact and company profiles with complete interaction history, linked deals, invoices, and quotations. Export any record set to CSV.
Timeline CRM — Customers
Deals
Six-stage deal pipeline: Prospect → Qualification → Proposal → Negotiation → Won → Lost. Track deal value, win probability, and expected close date with weighted revenue forecasting.
Timeline CRM — Deals
Plus 5 More Modules
Tasks
Tasks
Create tasks linked to leads, customers, or deals. Priority levels, due dates, and status tracking (pending, in progress, completed). Overdue alerts surface on the Dashboard.
Products & Services
Products & Services
Centralised catalogue for products and services with price, category, and description. Pulls directly into quotations and invoices — no duplicate data entry.
Quotations
Quotations
Professional PDF quotation generation with auto-numbering. Line items from your product catalogue, quantity, pricing, and status tracking (pending, accepted, rejected).
Invoices
Invoices
PDF invoices with automatic tax calculations (VAT-ready for UK, GST for Australia and Canada), payment status tracking (unpaid, partial, paid), and auto-numbered records.
Reports
Reports
Sales performance and revenue reports, lead conversion analysis, pipeline breakdowns, visual charts, and CSV export. Data-driven decisions without a BI subscription.
Settings
Settings
Company profile, currency (USD, GBP, EUR, AUD, CAD), tax rate, date format, and branding. Configured for your market in under a minute.
11
Integrated modules
$0/mo
Cost — forever
Windows 10/11
Platform
Who Uses Free CRM Software?
Free CRM software is the right fit when you need pipeline management, contact tracking, and invoicing without a monthly subscription.
Freelancers & Independent Consultants
Manage prospects, track proposals, and send professional PDF invoices — all without $30–60/month in SaaS fees. Timeline CRM gives you a complete workflow at zero cost.
Sole Traders (UK & EU)
GDPR-friendly by design — all client data stays on your local machine, with no cloud servers and no third-party access. Supports GBP, EUR, UK VAT, and DD/MM/YYYY date format.
Small Retail & Service Businesses
A clean customer database, service history tracking, and deal pipeline — without spreadsheets or monthly fees. Unlimited records, zero cost.
Startups & Early-Stage Teams
Before your first revenue, software spend burns runway. Timeline CRM gives you a full pipeline, customer database, and reporting from day one — free, no strings.
Agencies & Consulting Firms
Manage every client from first contact to signed invoice. The 7-stage lead pipeline and 6-stage deal tracker give your team structure without per-seat pricing.
Low-Connectivity & Remote Businesses
100% offline CRM software — works in rural areas, on client sites, or anywhere with poor internet. Your leads, deals, and history are always available.
Privacy-First & Regulated Businesses
Sensitive client data never leaves your machine. Local SQLite database — no third-party servers, no data sharing, no GDPR exposure.
Real Estate Professionals
Track every property enquiry as a lead, generate quotations, manage follow-ups, and keep full client history — from a lightweight Windows desktop app.
Tradespeople & Field Service
Log job enquiries, send quotes, track which leads became paid work, and invoice clients offline. No tech skills required, no recurring cost.
Why Most “Free” CRM Software Is Not Actually Free
Four common limitations behind free-tier CRM plans — and how Timeline CRM avoids every one.
Feature restrictions force upgrades
HubSpot Free removes email sequences, reporting dashboards, and workflow automation. Zoho Free caps teams at 3 users. You start free, then pay when you need the software to actually function.
Timeline CRM has no feature caps. Every module is fully unlocked from the first install.
Contact and record limits
Zoho CRM Free restricts you to 5,000 leads. When you hit the ceiling, you must upgrade or delete your own business data.
Timeline CRM stores unlimited contacts, leads, deals, and records — no caps, ever.
Your data lives on their servers
Cloud CRM platforms own your data operationally. Pricing changes, acquisitions, or outages put your business data at risk. UK and EU businesses also face GDPR exposure.
Timeline CRM stores everything in a local SQLite file on your PC. Your data. Your machine. GDPR-compliant by design.
Requires a constant internet connection
Cloud-based free CRM software stops working when internet goes down — a real problem for field teams, remote areas, or client site visits.
Timeline CRM is 100% offline. No internet. No outages. No downtime that is not yours.
Download Free CRM Software in 3 Steps
No signup form. No credit card. No onboarding call. Download and start managing your business in under two minutes.
1
Download
Download the Timeline CRM installer for Windows 10 or 11. Under 200 MB. No account or registration required.
2
Install
Run the installer. Setup completes in under a minute with no configuration needed to get started.
3
Start Managing
Open Timeline CRM and add your first lead or customer. Your full pipeline and all 11 modules are ready immediately.
Download Free CRM Software
Windows 10 / 11 · 64-bit · v1.0.0 · No signup
Timeline CRM — Ready in under 2 minutes
What Users Say About Free CRM Software
“I tried HubSpot and Zoho. Both pushed me to upgrade the moment I needed anything useful. Timeline CRM just works — completely free, completely offline.”
Independent consultant, London UK
“The invoice module alone is worth more than the $0 price tag. Professional PDFs, auto-numbering, payment tracking. I cancelled my $40/month tool.”
Freelance developer, Toronto Canada
“Setup was under two minutes. I had my first 30 leads imported from a spreadsheet before lunch. Nothing else free comes close.”
Sales manager, Melbourne Australia
Free forever
No subscription, no trial, no credit card. Timeline CRM costs $0 to download and use indefinitely.
Your data, your machine
All records stored in a local SQLite file on your PC. Nothing sent to the cloud or any third party.
No limits, ever
Unlimited contacts, leads, deals, and invoices. No tier wall, no upgrade prompt, no data cap.
Free CRM Software — Frequently Asked Questions
Straight answers about free CRM software for businesses in the USA, UK, Australia, and Canada.
What is free CRM software?
Free CRM software is customer relationship management software that costs nothing to install or use. It helps businesses manage contacts, track leads through a sales pipeline, schedule tasks and follow-ups, generate quotes and invoices, and report on deal performance — without monthly subscription fees. Timeline CRM is free CRM software for Windows with no paid tier, no contact limits, and no internet required.
What is the best free CRM software in 2026?
The best free CRM software in 2026 is Timeline CRM — a Windows desktop app with 11 full modules including a 7-stage lead pipeline, 6-stage deal tracking, customer database, task management, PDF quotations, invoicing with VAT/GST, and sales reports. It is completely free with no subscription, no contact cap, and no internet required. For cloud-only options, HubSpot Free CRM is widely used but limits features on the free tier.
Is there truly free CRM software — no subscription, no trial?
Yes. Timeline CRM is 100% free with no paid tiers, no trial period, no credit card required, and no feature limits. Every module — dashboard, leads, customers, deals, tasks, products, quotations, invoices, reports, and settings — is included at $0. It has been free since launch and Timeline Digital has committed to keeping it free for individual and small business use.
Does free CRM software work without internet?
Timeline CRM works 100% offline. It runs on your Windows PC using a local SQLite database. Your leads, customers, deals, and invoices are stored on your machine — no internet connection is ever required. Most cloud-based free CRM tools (HubSpot, Zoho, Freshsales) require an active internet connection. If you need CRM software that works without internet, Timeline CRM is the best option.
Can free CRM software generate invoices and quotes?
Yes. Timeline CRM includes a full invoicing module and a quotation module, both generating professional PDFs with auto-numbering, line items from your product catalogue, and tax calculations (VAT-ready for UK, GST for Australia and Canada). Payment status tracking is built in. Most other free CRM software does not include invoicing on the free tier.
How many contacts can I store in free CRM software?
Timeline CRM has no contact or record limits. You can add unlimited leads, customers, deals, products, quotations, and invoices. Compare this to Zoho CRM Free (5,000 lead cap) or HubSpot Free (unlimited contacts, but limited pipeline features). Timeline CRM imposes no limits on any record type.
Is free CRM software GDPR-compliant for UK businesses?
Timeline CRM is GDPR-friendly by design. All data is stored locally on your Windows PC in a SQLite database — nothing is sent to cloud servers or third parties. This makes it fully suitable for UK businesses, EU businesses, and sole traders who handle personal client data. Cloud-based free CRM tools store data on vendor servers, which introduces third-party data access under their privacy policies.
What operating systems does free CRM software run on?
Timeline CRM currently supports Windows 10 and Windows 11 (64-bit). The installer is under 200 MB and completes in under a minute. No account registration is required. For cross-platform, web-based, or mobile CRM needs, Timeline Digital can build a custom CRM tailored to your business.
What is the difference between free CRM software and paid CRM?
Free CRM software like Timeline CRM gives you core pipeline, contact management, invoicing, and reporting at no cost. Paid CRM (Salesforce, HubSpot Pro, Zoho paid) adds email automation, multi-user cloud sync, advanced integrations, and team roles — at $14 to $300+ per user/month. The right choice depends on team size and whether offline operation and data ownership matter to your business.
Can I export data from free CRM software?
Yes. Timeline CRM supports CSV export for all records and reports. Your data is fully portable — you are never locked in. The underlying database is a local SQLite file, so you can also back it up by simply copying the file. No vendor controls your data.
Is free CRM software safe for business data?
Timeline CRM stores all data locally on your computer in a SQLite database. Nothing is sent to the cloud or any external server. This makes it fully GDPR-compliant for UK businesses, PIPEDA-aligned for Canadian businesses, and compliant with Australian Privacy Act principles. Cloud-based free CRM tools store your data on vendor servers, introducing third-party access risk.
Who should use free CRM software?
Free CRM software is best suited to freelancers, sole traders, small retail businesses, startups, independent consultants, real estate agents, and tradespeople who need contact management, pipeline tracking, and invoicing without paying per-seat cloud subscriptions. Timeline CRM is specifically built for these use cases — offline, unlimited records, with PDF invoicing included from day one.
Need more than free CRM software?
Custom CRM Software Built for Your Business
When your team outgrows a single-PC desktop CRM — or you need cloud sync, email and WhatsApp automation, integrations with Xero, QuickBooks, or Sage, or multi-branch visibility — Timeline Digital builds custom CRM software designed around your exact workflow.
- Cloud or on-premise deployment
- Custom pipeline stages and workflow automation
- Integrations with Xero, QuickBooks, Sage, email, WhatsApp
- Multi-user access with role-based permissions
- Mobile app for field and sales teams
- Full source code ownership — fixed-price delivery
No Signup · No Subscription · No Cloud · No CatchDownload Free CRM Software — Start Today
Timeline CRM gives your business complete free CRM software — leads, customers, deals, invoices, and reports — with zero monthly cost, zero internet dependency, and zero data shared with any third party. Used by businesses across the USA, UK, Australia, and Canada. Install in under two minutes on Windows 10 or 11.
Windows 10 / 11 · 64-bit · Under 200 MB · No account needed · Free CRM for small business