Serving Australia remotely from Islamabad

Custom Software Development for Australian Organisations: Bespoke Business Systems

Timeline Digital is a custom software development company headquartered in Islamabad, Pakistan, that builds bespoke ERP, CRM, workflow, web and mobile systems for organisations in Australia. We have no Australian office: the work is delivered remotely, and our office day overlaps your afternoon.

  • Custom and bespoke business systems: ERP, CRM, portals and apps
  • Office hours of 12:00 to 21:00 in Perth and 14:00 to 23:00 in Brisbane
  • Shared time each weekday: about 5 hours in Perth, 2 to 3 on the east coast
  • A free pilot of 2 to 3 key modules before the full project
Discuss Your Project See how the free pilot works
Illustrative example

At a glance

  • 2 to 5 shared hours each weekday, most in Perth
  • ERP, CRM and workflow systems
  • Sydney, Melbourne, Brisbane and Perth
  • NDA before you share requirements
  • Free pilot of 2 to 3 key modules

Problems a custom system fixes for Australian organisations

Most organisations are not short of effort. They are held back by spreadsheets, approvals in email and systems that were never connected. We start with the problem, then choose the system.

  • Jobs, quotes, stock and invoices live in spreadsheets and a patchwork of apps

    One ERP for quoting, jobs, inventory, purchasing and invoicing, with role-based access for each team. Custom ERP development

  • Stock across stores and warehouses in different states never matches

    Multi-location inventory with transfers and reorder levels, connected to your accounting package so each figure is entered once. Systems and API integration

  • Approvals for purchases, leave and quotes run on email and text messages

    Workflow software with approval limits, delegation and an audit history of every decision. Workflow automation

  • Tradespeople and field staff fill in paper job sheets that the office re-types

    Mobile apps with offline mode, photos, checklists and signatures, synced to the office system. Mobile app development

  • Sales, service and accounts each keep their own customer list

    A CRM with one customer record, pipeline and follow-up tasks for every team. CRM development

  • A legacy system that nobody can safely change

    Staged modernisation onto a supported web platform, migrating data and users without a big-bang cutover. Legacy modernisation

  • Management waits for monthly reports compiled by hand

    Dashboards reading live data, filtered by site, state and department. Web application development

Custom and bespoke software we build for Australian organisations

Business systems first, with the portals, apps and integrations around them. Each is built around your processes, with role-based access, reporting and support after launch.

Custom software development

Business systems built around your workflow when packaged software almost fits but forces daily workarounds, with the source code transferred to you on full payment.

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Bespoke software development

Software designed for your organisation alone, scoped in writing and proven in a free pilot before the full build. Bespoke and custom mean the same thing.

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ERP and job management

Quoting, job costing, scheduling, inventory, purchasing and invoicing in one system, with GST on tax invoices set up with your accountant.

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CRM development

One customer record, pipeline and follow-up tasks for sales and service teams, shaped around how you sell.

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Web applications and portals

Customer, supplier and staff portals, booking systems and internal dashboards your team uses every day.

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Mobile apps

iOS and Android apps from one Flutter codebase, for customers or for staff working on site and on the road.

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Systems and API integration

Connect accounting, ecommerce, payments, shipping and your own systems so data is entered once.

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Legacy modernisation

Move an ageing system to a supported platform in stages, with data migrated and users trained as each part goes live.

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Sydney, Melbourne, Brisbane and Perth

We serve every state and territory remotely from our Islamabad headquarters. The software work is the same everywhere; the organisations, their priorities and the shared hours differ by city.

Sydney

Sydney is Australia’s largest city and its main financial and business centre, with head offices across financial services, professional services, property and logistics. Systems for a Sydney organisation are often about coordination: one customer record across teams, approvals between departments and reporting across several sites.

Our office day is 14:00 to 23:00 in Sydney (AEST) and 15:00 to 00:00 in daylight saving time (AEDT), so 2 to 3 hours of your afternoon are shared.

  • CRM and client portals
  • Approval workflows and document tracking
  • Multi-site management dashboards

Melbourne

Melbourne has a broad base of manufacturing, wholesale, logistics, education and health services organisations. Typical needs are production and inventory tracking, ordering portals for trade customers, and scheduling for staff and rooms.

Melbourne keeps the same clock as Sydney: our office day is 14:00 to 23:00 AEST and 15:00 to 00:00 AEDT, with 2 to 3 shared afternoon hours.

  • Production and inventory tracking
  • Trade ordering portals
  • Staff and resource scheduling

Brisbane

Brisbane and South East Queensland have a large base of construction, trades, property and logistics businesses. Typical needs are quoting and job costing, crew scheduling and offline apps for work on site.

Queensland does not use daylight saving, so our office day is 14:00 to 23:00 in Brisbane all year, with 3 shared afternoon hours.

  • Quoting, job costing and scheduling
  • Offline field and site apps
  • Supplier and subcontractor portals

Perth

Perth is the centre of Western Australia’s mining and resources sector and of the contractors, suppliers and service firms around it. Typical needs are equipment and maintenance records, job and project costing, and inspection apps that work offline on remote sites.

Perth has the best overlap in Australia. It is 3 hours ahead of Pakistan with no daylight saving, so our office day is 12:00 to 21:00 in Perth and about 5 hours of your working day are shared.

  • Equipment and maintenance records
  • Job and project costing
  • Offline inspection and safety checklists

Where our working days meet yours

Pakistan is behind every Australian time zone, so our office day runs through your afternoon and evening. The shared hours are your afternoon: that is when calls, demos and reviews happen. Perth has the most shared time; the east coast has less during daylight saving time.

Shared hours are counted against a 9 to 5 day in your city. Our office hours are Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5).

Our office day in your time
Timeline Digital office hours and shared hours in Australian cities
CityOur office dayShared with your 9 to 5
PerthAWST (UTC+8), no daylight saving12:00 to 21:0012:00 to 17:00, about 5 hours
BrisbaneAEST (UTC+10), no daylight saving14:00 to 23:0014:00 to 17:00, about 3 hours
Sydney, Melbourne, Canberra (April to October)AEST (UTC+10)14:00 to 23:0014:00 to 17:00, about 3 hours
Sydney, Melbourne, Canberra (October to April)AEDT (UTC+11)15:00 to 00:0015:00 to 17:00, about 2 hours
Free pilot

See working software before you commit

Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge. Your team tests the pilot, and the full build starts only after you approve it.

See how the free pilot works

  1. Understand

    We learn your requirements and how your organisation works today.

  2. Select pilot modules

    Together we choose 2 to 3 key modules that prove the solution.

  3. Build the working pilot

    We build those modules as real, working software, free of charge.

  4. You test it

    Your team uses the pilot. The full project starts only after you approve it.

How delivery from Islamabad works

Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.

Office hours: Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5).

  • Pakistan is 3 hours behind Perth, 5 hours behind Brisbane, and 5 to 6 hours behind Sydney and Melbourne, depending on daylight saving time. Pakistan does not change its clocks.
  • Our office hours cover your afternoon: about 5 shared hours in Perth, 3 in Brisbane and 2 to 3 in Sydney and Melbourne, measured against a 9 to 5 day.
  • Calls and demos are booked in that shared window; work finished in Islamabad after your day ends is ready for review the next morning.
  • We also serve New Zealand remotely. There the shared time is an hour or less, so most communication is written.

Behind every project is a company with 1,200+ developers and 85+ management professionals, including group-company employees, building software since 2013. Every project follows the same five steps; How We Work explains each one.

What we do not claim

Australian buyers ask about local presence and privacy early, so here are the plain answers.

  • We have no office, legal entity or staff in Australia. Our only office is in Islamabad.
  • We do not claim Privacy Act or APP compliance for Timeline Digital, or for a system before it has been assessed.
  • We do not claim an IRAP assessment or a place on any Australian government supplier panel.
  • The only client work we publish is a bilingual public-sector platform in Qatar. Other references are discussed privately under NDA.

For information: the Privacy Act 1988 and Australian Privacy Principle 8 deal with personal information sent to an overseas recipient, and the Australian organisation can remain accountable for how it is handled. What we do: build with those requirements in mind, sign a written data agreement, deploy to an Australian cloud region or your own infrastructure if you prefer, and document where data lives and who can reach it. Our security and data protection page sets out how we handle data.

Australia FAQ

Questions from Australian organisations

Offices, working hours, custom versus bespoke, privacy, GST and the free pilot, answered plainly.

No. Timeline Digital’s only office is its headquarters in Islamabad, Pakistan, and we have no legal entity or staff in Australia. We serve organisations in Sydney, Melbourne, Brisbane, Perth and elsewhere remotely, with video meetings in your working hours; on-site visits happen only when agreed in the contract.

Our office hours are Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5). That is 12:00 to 21:00 in Perth, 14:00 to 23:00 in Brisbane, and 14:00 to 23:00 in Sydney, Melbourne and Canberra, moving to 15:00 to 00:00 during daylight saving time (early October to early April). Your afternoon is the shared window for calls and demos.

Perth. It is 3 hours ahead of Pakistan and does not use daylight saving, so about 5 hours of a Perth working day fall inside our office hours. Brisbane shares about 3 hours all year. Sydney and Melbourne share about 3 hours from April to October and about 2 hours during daylight saving time.

None in practice. Both mean software designed and built for one organisation’s processes, rather than a packaged product configured to fit. Australian organisations use both words. What matters more is how the work is scoped and proven, which is why every project starts with a written plan and a free pilot of 2 to 3 key modules.

We do not claim Privacy Act or APP compliance for Timeline Digital, or for a system before it has been assessed. For information: under Australian Privacy Principle 8, an organisation that discloses personal information to an overseas recipient must take reasonable steps to make sure the recipient handles it in line with the APPs, and can remain accountable for it. We support that with a written data agreement, role-based access, audit logs, encryption and a clear record of where data is stored and who can reach it. Whether a system meets your obligations is confirmed per project with your advisers.

Hosting is your decision. We can deploy to an Australian cloud region or to your own infrastructure, with the accounts in your organisation’s name, and document who can access the data from where so your team can assess it.

Yes. Invoicing modules can calculate GST on tax invoices and produce the figures your accountant needs for your BAS. The tax setup is confirmed with your accountant before go-live.

Before the full project, we build 2 to 3 of your key modules as working software, free of charge. For a trades business that might be quoting and job scheduling; for a wholesaler, ordering and inventory. Your team tests the pilot, and the full build starts only after you approve it.

A local developer shares your hours and can visit, and for some projects that matters most. What we offer instead is depth and a way to judge the work before you commit: a large delivery team, a written plan, a named lead, a daily shared window in your afternoon and a free pilot. Where on-site work is essential, such as hardware installation, we say so and suggest pairing us with a local contractor.

Related pages

Bespoke Software Development

How we scope, pilot and build software for one organisation.

Read this next

Custom Software Development

Business systems built around your workflow.

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Custom ERP Software

Quoting, jobs, inventory, purchasing and finance in one system.

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SaaS Development Company

Multi-tenant platforms with subscription billing.

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Mobile App Development

Flutter apps for iOS and Android, including offline field apps.

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Qatar Government Digital Platform

Our published bilingual public-sector case study.

Read this next

How We Work

The five steps and the free pilot behind every project.

Read this next

All Locations

Every country we serve from our Islamabad headquarters.

Read this next

Start a conversation

Tell us how your business works.

Describe what is slowing your team down. We will help you work out what to build, and how a free pilot lets you judge our work before the full project.

Discuss Your Project See How We Work
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What happens next

  1. You send a short brief

    The problem, the people involved and any target date. A senior engineer replies within 4 business hours.

  2. We understand your workflow

    A first call about how your business works today. An NDA can be signed before you share details.

  3. You test a free pilot

    You choose 2 to 3 key modules and we build them first, so you judge real software before the full project.