Serving Canadian businesses remotely from Islamabad

Custom Software Development Company for Canadian Businesses

Timeline Digital is a custom software development company headquartered in Islamabad, Pakistan, that builds ERP, CRM, workflow, web and mobile systems for Canadian businesses. We have no office in Canada: the work is delivered remotely, with video meetings scheduled in your working hours, and the source code is transferred to you on full payment.

Most Canadian companies that need custom software have outgrown a mix of spreadsheets, email approvals and SaaS tools that each hold part of the picture. We replace that with one system built around how your organization runs, and before you commit to the full project you test 2 to 3 key modules as working software, free of charge.

Illustrative example

Pakistan (UTC+5) is 9 to 13 hours ahead of Canada, from Toronto to Vancouver. Calls are booked at the start of your working day.

Building software since 20131,500+ projects deliveredNDA can be signed before you share detailsSource code transferred to youFree pilot of 2 to 3 key modules

Problems Canadian businesses bring to a custom software project

Most teams are not short of effort. They are held back by tools that do not fit, so we start with the problem and then choose the system that fixes it.

  • Operations run on spreadsheets that each department updates separately

    A custom ERP puts inventory, purchasing, finance and reporting in one system, with role-based access for each team. Custom ERP development

  • Branch and warehouse stock in different provinces never matches the books

    Multi-location inventory with transfers and reorder levels, connected to accounting so each figure is entered once. Systems and API integration

  • Approvals happen in email threads and text messages, so nobody can see what is stuck

    Workflow software routes each request to the right approver and keeps an audit history of every decision. Workflow automation

  • Sales, service and billing each keep their own customer list

    A custom CRM gives every team the same customer record, pipeline and follow-up tasks. CRM development

  • Invoices and GST/HST, PST or QST figures are pulled together by hand

    Invoicing and finance modules connected to your accounting package, with the tax rules for each province set up with your accountant. ERP integration

  • Field crews record work on paper and the office re-types it

    A mobile app for field staff that works offline, captures photos and signatures, and syncs with the office system. Mobile app development

  • A legacy application that only one person can safely change

    Staged modernization moves users and data to a supported web platform without a risky big-bang cutover. Legacy modernization

  • Month-end reports are assembled by hand, so decisions wait on the numbers

    Dashboards read live data from your systems and show each role the figures it needs. Web application development

Toronto, Vancouver, Calgary and Montreal

We serve every province remotely from our Islamabad headquarters; we have no office or staff in Canada. The software work is the same across the country. What changes by city is the kind of organization, the time difference and, in Quebec, the language of the people using the system.

Toronto and the GTA

Toronto is Canada’s largest city and its financial centre, and the Greater Toronto Area adds a large base of distribution, logistics and professional-services firms. Typical systems are ERP and inventory across several sites, CRM for sales and service teams, and client portals. Pakistan is 9 to 10 hours ahead of Eastern Time, so meetings are booked in your morning and work finished in Islamabad is ready when your day starts.

Vancouver

Vancouver’s port makes trade, import and logistics a large part of its business base, alongside real estate and technology companies. Typical needs are import costing, multi-warehouse inventory and shipment tracking. Pakistan is 12 to 13 hours ahead of Pacific Time, so there is no shared office time: meetings are scheduled by agreement and day-to-day questions are handled in writing.

Calgary

Calgary is home to many energy companies and the contractors, suppliers and service firms around them, as well as agriculture and transport businesses across Alberta. Typical needs are job costing, equipment and maintenance records, and offline field-service apps. Pakistan is 11 to 12 hours ahead of Mountain Time, so the rhythm is written updates plus scheduled video calls.

Montreal and Quebec

In Quebec, French is the language many users work in. Our project communication is in English; if your users need French screens and documents, we build them with wording you provide or approve. Quebec’s Charter of the French Language, as amended by Bill 96, sets rules on French in the workplace and in business documents, and Law 25 adds privacy duties; whether they apply to your system is for you and your advisers to confirm. We do not claim compliance with either. Montreal is on Eastern Time, 9 to 10 hours behind Pakistan.

Why Timeline Digital

One accountable team, and working software before the full commitment.

Senior engineering capacity is hard to hire, and a single freelancer is a risk for a system your business depends on. We work as one accountable delivery team: a written plan before development, a named lead for your project, and working software you can test before you commit to the full build.

The company has 1,200+ developers and 85+ management professionals, including group-company employees, and has built software since 2013. That depth means a project does not stall when someone is on leave, and business analysis, QA and support sit on the same team as the engineers who build your system.

Illustrative example

A written plan before development

We agree the modules, user roles, reports and integrations in writing before building, so scope and priorities are clear to both sides.

A named lead for your project

One project lead and one technical lead stay with your project from planning to support, so you are not re-explaining your business to new people.

Honest about time zones

Our office day ends early in the Canadian morning. We do not promise live overlap we cannot staff: meetings are booked in your working hours, and progress stays visible on a shared board between calls.

Privacy questions answered in writing

We document where data is stored and who can access it from where, so you can assess the arrangement under PIPEDA and any provincial law. Timeline Digital holds no certifications and does not claim compliance on your behalf.

Your code, your accounts

Source code and project documentation are transferred to you on full payment, as set out in the agreement, and hosting accounts can sit in your company name.

Depth behind the project

The company has 1,200+ developers and 85+ management professionals, including group-company employees, so leave, illness or a change in scope does not stall the work.

Key facts: custom software development for Canadian businesses with Timeline Digital

Provider
Timeline Digital, a custom software development company founded in 2013, headquartered in Islamabad, Pakistan
What we build
Custom ERP, CRM, workflow, web and mobile systems for Canadian businesses, with French screens for Quebec users and GST/HST, PST or QST on invoices set up with your accountant
Office and delivery
Remotely from Islamabad, the only office; no office in Canada. On-site visits only when agreed in the contract
Office hours
Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5): our day ends at 08:00 in Toronto in winter and 09:00 in summer, so calls are booked at the start of your day and day-to-day questions run in writing
Track record
1,500+ projects for 860+ clients in 25+ countries; 1,200+ developers and 85+ management professionals, including group-company employees
Published client work
One anonymized case study: a bilingual Arabic and English public-sector platform in Qatar (client name withheld)
Schedule
There is no fixed timeframe: the schedule is set from your requirements in the Plan step. The free pilot of 2 to 3 key modules is ready in about 2 days, and with 1,200+ developers we have the capacity to deliver a complete system in as little as 2 weeks.
Pricing
Timeline Digital does not publish prices for custom software, because every project is custom. The price is agreed after requirements analysis and the free pilot.
Ownership and NDA
Project source code, designs and documentation transfer to the client on full payment. An NDA can be signed before you share sensitive details.
Support
Long-term support under a service level agreement (SLA) after launch.

Read the published case study: Qatar Government Digital Platform.

Free pilot

See working software before you commit

Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge, ready in about 2 days. Your team tests the pilot, and the full build starts only after you approve it.

See how the free pilot works
  1. Understand

    We learn your requirements and how your organisation works today.

  2. Select pilot modules

    Together we choose 2 to 3 key modules that prove the solution.

  3. Build the working pilot

    We build those modules as real, working software, free of charge.

  4. You test it

    Your team uses the pilot. The full project starts only after you approve it.

How delivery works from Islamabad

Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.

Office hours: Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5).

  • Pakistan is 9 to 10 hours ahead of Toronto, Ottawa and Montreal, 11 to 12 hours ahead of Calgary and Edmonton, and 12 to 13 hours ahead of Vancouver, depending on daylight saving time. Pakistan does not change its clocks.
  • Our office day ends at 8 AM Eastern in winter and 9 AM in summer (6 AM and 7 AM in Calgary, 5 AM and 6 AM in Vancouver), so there is little live overlap with a Canadian working day.
  • Calls are booked in advance at the start of your working day; day-to-day questions are handled in writing on a shared board, and work finished in Islamabad is ready for review when your day starts.

Every project follows the same five steps, from understanding your workflow to the pilot and the full build. See how we work.

What Canadian businesses check before they sign

  • An NDA can be signed before you share sensitive details
  • Project source code and designs transferred to you on full payment, as set out in the agreement
  • A written plan of modules, roles and reports before development starts
  • A written note of where data is stored and who can access it
  • Building software since 2013, with 1,500+ projects delivered
  • Client references discussed privately under NDA, where the client concerned agrees

Comparing proposals? Our guide shows how custom software costs are estimated, and the page on software development outsourcing covers the contract terms, IP and meeting hours to agree with an offshore team.

Who we build for in Canada

Canadian companies whose operations are specific enough that off-the-shelf software forces workarounds, and who want one delivery partner accountable for the whole build.

People we usually work with

  • Owners and operations leaders at growing multi-location businesses
  • CTOs and heads of IT who need delivery capacity for an internal system
  • CFOs and controllers replacing spreadsheets and disconnected accounting tools
  • Founders who need a first version of a product built properly

Industries we build for

Distribution and wholesaleLogistics and field servicesProfessional servicesReal estate and property managementRetail and ecommerce

Served remotely, including

Toronto · Vancouver · Calgary · Montreal · Ottawa · Edmonton · Mississauga · Winnipeg

Illustrative example

Regulations and data rules we design for

Timeline Digital holds no certifications (such as ISO 27001 or SOC 2). We build with these requirements in mind; compliance is confirmed per project with you and your advisers. Our security and data protection page sets out how we handle data.

  • PIPEDA: your organization stays accountable for personal information a supplier processes outside Canada; we document storage, access and safeguards so you can assess the arrangement
  • Provincial privacy laws, such as Alberta’s and British Columbia’s PIPA, where they apply, reviewed with your advisers
  • Quebec Law 25: a privacy impact assessment before personal information is communicated outside Quebec, carried out by you with our input
  • French screens and documents for Quebec users when you need them; whether the Charter of the French Language applies to your system is confirmed with your advisers
  • GST/HST, PST and QST on invoices, set up with your accountant
  • Hosting in a Canadian cloud region, in your own account, when data should stay in Canada

Ways to work with us

Ways to work with us

Pick the model that fits. Every model starts with understanding how your business works today.

  • A project with a free pilot: we build 2 to 3 key modules first, and the full project starts only after you approve them

  • A dedicated team: engineers with a technical lead and a project lead, working inside your tools and review process

  • Extra engineers for your existing team, working to your coding standards and release process

  • A scoping engagement that turns a rough idea into a written plan of modules, roles, reports and integrations

Illustrative example

Questions from Canadian businesses

Do you have an office in Canada?

No. Timeline Digital’s only office is its headquarters in Islamabad, Pakistan, and we have no staff based in Canada. We serve businesses in Toronto, Vancouver, Calgary, Montreal and elsewhere remotely, with video meetings in your working hours; on-site visits happen only when agreed in the contract.

How do you handle the time difference with Canada?

Pakistan is 9 to 10 hours ahead of Toronto and Montreal, 11 to 12 hours ahead of Calgary and 12 to 13 hours ahead of Vancouver. Our office hours are Monday to Friday, 9:00 to 18:00 Pakistan time, which ends early in the Canadian morning. We book video meetings in your working hours in advance, keep day-to-day questions in writing, and share a staging link so you can check progress between calls.

Why work with a team in Pakistan instead of a Canadian agency?

A local agency is easier to meet in person and shares your hours, and for some projects that matters most. What we offer instead is depth and a way to judge the work before you commit: a large delivery team, a written plan, a named lead, and a free pilot of 2 to 3 key modules. If on-site work is essential, we will say so and suggest pairing us with a local contractor.

Are you PIPEDA compliant?

Timeline Digital holds no certifications and does not claim PIPEDA compliance on your behalf. Under PIPEDA, your organization remains accountable for personal information it transfers to a supplier for processing, including one outside Canada. We support that with role-based access, audit logs, encryption and retention rules, a written data agreement, and a clear record of where data is stored and who can reach it.

Can you build French interfaces for users in Quebec?

Yes. Screens, emails and documents can be built in French and English, with the French wording provided or approved by your team; our own project communication is in English. Quebec’s Charter of the French Language, as amended by Bill 96, has rules about French in the workplace and in business documents. We do not claim compliance with it: whether and how it applies to your system is for you and your advisers to confirm.

Where is data hosted for Canadian clients?

Hosting is your decision. We can deploy to a Canadian cloud region or your own infrastructure, with the accounts in your company name, and document who can access the data from where.

What does the free pilot include?

Before the full project, we build 2 to 3 of your key modules as working software, free of charge. For an ERP that might be purchasing and inventory; for a CRM, the pipeline and customer record. Your team tests the pilot, and the full build starts only after you approve it.

How do I choose a custom software development company in Canada?

Look at how the company plans before it builds, who will actually do the work, how communication across time zones is handled, how privacy questions are answered, and who owns the code at the end. Ask to see working software early. That is why our projects start with a free pilot, so you judge real software before committing to the full project.

Is it safe to outsource software development to a company in Pakistan?

It is as safe as the contract and the way the work is run. Look for a written scope, an NDA that can be signed before you share sensitive details, source code that transfers to you on full payment, access you control, and working software early. Timeline Digital has built software since 2013 from its Islamabad headquarters and starts every project with a free pilot of 2 to 3 key modules. Our software development outsourcing page covers the contract terms, IP and meeting hours to agree.

How long does a project take for a Canadian business?

There is no fixed timeframe: the schedule is set from your requirements in the Plan step. The free pilot of 2 to 3 key modules is ready in about 2 days, and with 1,200+ developers we have the capacity to deliver a complete system in as little as 2 weeks. The full project starts after you approve the pilot, and the scope, milestones and terms are agreed after it. Long-term support under a service level agreement (SLA) follows launch.

How much does custom software cost for a Canadian business?

Timeline Digital does not publish prices for custom software, because every project is custom. The price is set in three steps: we analyse your requirements, build a free pilot of 2 to 3 key modules, and after you approve the pilot we agree the scope, milestones and commercial terms in writing. Any change request outside the approved scope is reviewed and agreed with you before extra work begins. Typical market ranges are explained in our custom software development cost guide.

Updated

About this page

Published by Timeline Digital, a custom software development company founded in Islamabad in 2013. The facts on this page (track record, schedule, pricing policy and ownership terms) come from the same company facts used across the site.

Author

Usama Asif

CEO and CTO, Timeline Digital. Founded the company in 2013 and has led its software engineering work since then.

Ready to plan your Canada project?

Tell us how your business works today. An NDA can be signed before you share sensitive details; we agree a written plan and build 2 to 3 key modules as a free pilot before you commit to the full project.