Approvals travel by email and WhatsApp
Requests wait in inboxes, nobody can see where a file is, and there is no record of who approved what.
Workflow and approval automationHeadquartered in Islamabad since 2013
Software Company in Islamabad for Business, Enterprise and Government Systems
We design and build ERP, CRM, workflow and reporting systems for Islamabad companies, programme teams and public bodies that have outgrown spreadsheets, paper files and approvals on WhatsApp. Our only office is in G-11 Markaz, so the first workshops can happen at our office or at yours.
ERP and CRMGovernment systemsWorkflow automationWeb and mobile
- Projects delivered
- 1,500+
- Clients served
- 860+
- Countries served
- 25+
- Founded in Islamabad
- 2013
What Islamabad organisations usually ask us to fix
Most projects start with a problem, not a software wish list. These are the ones we hear most often in Islamabad, and the kind of system that solves each.
Every department keeps its own spreadsheet
Finance, procurement, stores and HR re-type the same data, and month-end reports take days to reconcile.
Custom ERP developmentPublic services still run on paper files
Applications, inspections and case files move by hand, so citizens cannot track progress and managers cannot see backlogs.
Government software solutionsNo single record of clients or stakeholders
Contacts, meetings and follow-ups sit in personal phones and notebooks, and leave with the person who kept them.
CRM development in PakistanProgramme reports are built by hand
Field data arrives in different formats, and donor or board reports are assembled manually each quarter.
Web applications and dashboardsSystems do not talk to each other
Accounting, payroll, banking and the operational system are separate, so the same entry is made two or three times.
Systems and API integrationAn old system nobody can safely change
The original developer has gone, documentation is missing, and every change risks breaking something.
Legacy software modernisationField staff work on paper
Surveys, inspections and deliveries are written down and typed in later, often days after the visit.
Mobile app developmentSystems we build for Islamabad organisations
Each service page explains scope, typical modules and how the pilot works for that kind of system.
Custom ERPFinance, procurement, inventory, HR and reporting in one system, built module by module.CRM systemsClient and stakeholder records, pipelines, follow-ups and reminders in one place.Government and public-sector systemsApplications, case management, approvals and bilingual citizen portals with role-based access.Workflow automationApproval chains, notifications and audit history in place of email and paper routing.Web applications and portalsCustomer, partner and staff portals and management dashboards.Mobile appsAndroid and iOS apps for field teams and customers, connected to the main system.Systems integrationConnect accounting, payroll, payment and existing systems so data is entered once.AI featuresDocument reading, search and assistance built into your workflows where they save real time.
Custom software or an off-the-shelf product?
A quick comparison before you decide either way. Off-the-shelf is often right for standard needs such as email or basic bookkeeping.
| What matters | Custom software | Off-the-shelf software |
|---|---|---|
| Fits your approval chain and roles | Built around them | You adjust to the product |
| Tested before you commit | A free pilot of 2 to 3 key modules | A trial of the generic product |
| Source code | Transferred to you on full payment | Stays with the vendor |
| New features | When you decide | When the vendor decides |
| Time to start using it | Weeks to months, in stages | Same day |
Free pilot
Test a working pilot before you commit
Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge. Your team tests the pilot, and the full build starts only after you approve it.
See how the free pilot worksUnderstand
We learn your requirements and how your organisation works today.
Select pilot modules
Together we choose 2 to 3 key modules that prove the solution.
Build the working pilot
We build those modules as real, working software, free of charge.
You test it
Your team uses the pilot. The full project starts only after you approve it.
Building software in the federal capital
Islamabad's buyers are different from those in a trading or manufacturing city, and that changes what a system has to do.
The Islamabad Chamber of Commerce and Industry, founded in 1984, covers the entire Federal Capital Area, reports about 14,000 members and promotes trade, industry and the services sector. The UN country team in Pakistan is based in the Diplomatic Enclave, and its members include UNDP, UNICEF, UNHCR, WFP and WHO.
In practice, that mix means many Islamabad projects involve formal approval chains, strict user roles, audit history, bilingual documents and reporting to a board, a government department or a donor. We plan those requirements in from the first workshop rather than adding them later. We do not name clients on this page; the public-sector work we can describe is our bilingual public-sector platform in Qatar.
Working with us
How we work with Islamabad clients
Every project follows the same five steps: Understand, Plan, Select Technology, Pilot, and Build and Scale.
Office
3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. Workshops can be held here or at your premises in Islamabad.
Hours
Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5). Meetings in English or Urdu.
Team
1,200+ developers and 85+ management professionals, including group-company employees.
Ownership
Source code is transferred to you on full payment, as set out in the agreement.
Outside Islamabad? Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
Questions from Islamabad buyers
Straight answers for teams comparing a custom system with what they use today.
Is Timeline Digital based in Islamabad?
Yes. Our headquarters, and our only office, is at 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. The company was founded here in 2013. Islamabad clients can meet us at the office or ask us to come to theirs; office hours are Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5).
What kind of systems do Islamabad organisations ask you to build?
Mostly systems that replace spreadsheets, paper files and approvals sent over email or WhatsApp: ERP for finance, procurement, inventory and HR; CRM for sales and client records; workflow and approval systems; customer or citizen portals; reporting dashboards; and mobile apps for staff in the field. Many projects also connect an existing accounting or HR system rather than replacing it.
Do you build software for government and public-sector bodies?
Yes. We build case management, application and approval workflows, records systems and bilingual portals for public-sector programmes. The work we can describe publicly is a bilingual Arabic and English public-sector platform in Qatar (client name withheld). We do not publish client names without permission, and procurement, hosting and data rules are agreed with each organisation at the start of the project.
Can you build systems for NGOs and donor-funded programmes?
Yes, this is a type of system we build: beneficiary and case records, grant and budget tracking, field data collection on mobile, approval chains and monitoring and evaluation dashboards. Data protection and donor reporting requirements are written into the plan for each project; we build with them in mind, and compliance with a specific framework is confirmed per project.
How long does a project take?
It depends on the number of modules, integrations and how much data has to be moved from old systems. You get a written plan and timeline before development starts. The 2 to 3 pilot modules are built first, so your team is using real software early instead of waiting for one final release.
Is the pilot really free?
Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge. Your team tests the pilot, and the full build starts only after you approve it. The full process is explained on our How We Work page.
Who owns the source code?
You do. The source code is transferred to you on full payment, as set out in the agreement, along with documentation and access credentials, so you can host it where you like or hand it to another team later.
Can you replace or extend software we already use?
Yes. We review the current system and its data first, then recommend whether to extend it, connect it to new modules, or replace it in stages. For older systems the priority is moving your data safely and keeping staff working during the change.
Do you also work with clients outside Islamabad?
Yes. We work with clients in Rawalpindi, Lahore, Karachi and other Pakistani cities, and with organisations abroad. Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
I want to compare several software houses in Islamabad. Where do I start?
Our guide to the best custom software development companies in Islamabad lists established firms and what each is known for, with the questions worth asking every vendor. It is a comparison guide; this page describes only what Timeline Digital does.
Comparing vendors?
Best software companies in Islamabad
If you want a shortlist rather than one company, our comparison guide covers established Islamabad software houses, what each is known for and the questions to ask before you sign.
Read the Islamabad comparison guideDiscuss Your Project
Tell us what is slowing your Islamabad team down
Describe the process, the people involved and the systems you already use. We will suggest what to build first and which 2 to 3 modules make sense for the free pilot.
- Meet at our G-11 office or yours
- An NDA before you share details, if you need one
- Full project only after you approve the pilot