Every department runs on its own spreadsheet
Sales, stores, finance and HR re-type the same figures, and month-end reports take days to reconcile.
Custom ERP developmentFounded in Islamabad in 2013
Custom Software Development Company in Pakistan for ERP, CRM and Business Systems
Timeline Digital is a custom software development company in Pakistan, founded in 2013 and headquartered in Islamabad. We build ERP, CRM, workflow, web and mobile systems for organisations across Pakistan and abroad. Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge.
- Headquarters and only office in Islamabad
- 1,200+ developers and 85+ management professionals, including group-company employees
- 1,500+ projects delivered for 860+ clients
- Clients in 25+ countries
- Free pilot of 2 to 3 key modules before you commit
- Source code transferred to you on full payment
At a glance
How we work with clients across Pakistan
Timeline Digital has one office, in G-11 Markaz, Islamabad. Clients in Islamabad and Rawalpindi can meet the team there; every other city is served remotely, with the same free pilot and the same ownership terms.
| What you get | Islamabad and Rawalpindi | Other Pakistani cities | Outside Pakistan |
|---|---|---|---|
| Meetings | At our G-11 office, by video call, or at your premises when agreed | Video calls and WhatsApp in your working hours | Video calls booked in your working hours |
| On-site visits | When agreed; our office is a short drive away | Only when agreed in the contract | Only when agreed in the contract |
| Hours | Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5) | Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5) | Overlap with the Gulf, the UK and Europe; agreed windows for North America and Australia |
| Language | Urdu or English | Urdu or English | English |
| Free pilot of 2 to 3 key modules | Yes | Yes | Yes |
| Source code | Yours on full payment | Yours on full payment | Yours on full payment |
Key facts: Timeline Digital in Pakistan
- Provider
- Timeline Digital (Timeline Digital (Pvt.) Ltd.), a software house and custom software development company founded in Islamabad in 2013
- Office
- 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. This is the only office; there are no branches in other cities.
- How cities are served
- Islamabad clients can meet at the office. Other Pakistani cities and clients abroad: Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
- Hours and language
- Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5). Meetings, training and support in Urdu or English.
- Track record
- 1,500+ projects for 860+ clients in 25+ countries; 1,200+ developers and 85+ management professionals, including group-company employees
- Schedule
- Set from your requirements; free pilot in about 2 days, a complete system in as little as 2 weeks.
- Pricing
- Timeline Digital does not publish prices for custom software, because every project is custom. The price is agreed after requirements analysis and the free pilot.
- Ownership
- Source code, designs and documentation transfer to you on full payment. An NDA can be signed before you share sensitive details.
- Support
- Long-term support under a service level agreement (SLA) after launch.
Published client work: bilingual public-sector platform in Qatar. Other client names are withheld under confidentiality agreements.
Problems Pakistani organisations bring to us
Most projects start with a problem, not a software wish list. Off-the-shelf tools leave gaps that get patched with spreadsheets, registers and WhatsApp groups. These are the problems we are asked to fix most often, and the kind of system that fixes each.
Approvals happen on email and WhatsApp
Requests wait on one person, and there is no record of who approved what, or when.
Workflow and approval automationNo central customer record
Leads, quotations and follow-ups live in personal phones and leave with the salesperson.
CRM development in PakistanBranch and warehouse stock out of sync
Each location counts its own stock, transfers go unrecorded, and shortages are found by customers.
Inventory management softwareProcurement done by hand
Purchase requests, quotations and supplier payments are tracked on paper and in inboxes.
Purchasing and procurement in a custom ERPAccounting cut off from operations
The accounting package does its job, but orders, stock and payroll are entered again by hand.
ERP and accounting integrationNo real-time reports
Management decides on last month’s numbers because nobody can pull today’s figures in one place.
Dashboards and web applicationsThe same data typed into three systems
Banks, payment gateways, payroll and the main system do not talk to each other.
Systems and API integrationA legacy system nobody can change
The original developer has gone, and every update risks breaking something the business depends on.
Legacy software modernisationField staff still work on paper
Orders, inspections and deliveries are written down and typed in later, often days after the visit.
Mobile app developmentGovernment processes still run on files
Applications and case files move by hand, so citizens cannot track progress and managers cannot see backlogs.
Government software solutionsDocuments re-typed by hand
Invoices, forms and letters are read and keyed in manually before anyone can act on them.
AI features for business systemsCustom software development services
These are the systems Pakistani organisations ask us for most often, including the areas where we also build and maintain our own products, such as Timeline POS, Timeline School Manager and Timeline Labor Manager. Every engagement ends with the source code transferred to you, as set out in the agreement.
ERP Development
Custom ERP platforms that bring finance, procurement, inventory, HR and operations into one system. We build it module by module, so you start with the core and add more over time, and leadership gets a current view instead of stitched-together reports.
Custom ERP developmentCRM Development
CRM systems that follow your real sales process, not a generic template. Lead capture, deal stages, customer history, follow-ups and reporting work the way your team sells, so reps spend less time on data entry.
CRM development in PakistanInventory Management Systems
Stock control across warehouses and branches with barcode support, reorder alerts and transfer tracking, so purchasing is based on real stock rather than guesses.
Inventory management softwareHR and Payroll Systems
Attendance, leave, payroll and performance in one platform, informed by our own Timeline Labor Manager product. Deductions are configured for your rules, and HR teams stop working from spreadsheets.
Timeline Labor ManagerSchool Management Systems
Drawing on our own Timeline School Manager, we deliver admissions, fees, attendance, grading, timetables and parent communication in one connected platform.
Timeline School ManagerHospital Management Systems
Patient records, appointments, billing, pharmacy, lab and ward workflows with role-based access and audit trails. Data-protection requirements are agreed at the start of each project.
Healthcare software developmentPOS Systems
Checkout, inventory sync, multi-branch reporting and offline operation for retail and hospitality, informed by our own Timeline POS and Timeline Restaurants POS products.
Timeline POSReal Estate Software
Property and tenant management, bookings, installment schedules, CRM and maintenance workflows in one platform, with portfolio-wide reporting instead of scattered records.
Real estate software developmentManufacturing Software
Production planning, quality control, bills of materials and shop-floor tracking tied to inventory and procurement, so plant managers see output and bottlenecks as they happen.
Logistics Software
Fleet tracking, route planning, dispatch, warehouse and delivery systems that connect moving goods to live data, so customers and managers can see where things are.
Logistics software developmentMobile App Development
Native iOS and Android plus cross-platform apps with Flutter and React Native, backed by solid APIs, with offline behaviour where connectivity is weak.
Mobile app development servicesSaaS Development
Multi-tenant SaaS products with subscription billing, role-based access and cloud architecture, from first version to a production platform.
SaaS developmentWeb Application Development
Customer portals, internal dashboards and operational web platforms that replace spreadsheets and disconnected tools with software your team relies on daily.
Web application development servicesAPI Integration
Integration layers that connect your software to payment gateways, banks, accounting tools, ERPs and legacy systems, so data is entered once.
Systems and API integrationAI-Powered Business Solutions
Document reading, forecasting, search and decision-support features built into your workflows where they save real time and effort.
AI developmentFree pilot
See working software before you commit
Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge, ready in about 2 days. Your team tests the pilot, and the full build starts only after you approve it.
See how the free pilot worksUnderstand
We learn your requirements and how your organisation works today.
Select pilot modules
Together we choose 2 to 3 key modules that prove the solution.
Build the working pilot
We build those modules as real, working software, free of charge.
You test it
Your team uses the pilot. The full project starts only after you approve it.
Cities we serve across Pakistan
Each city page covers the local context and the systems businesses there ask for most. Our only office is in Islamabad; every other city is served remotely from there, with on-site visits only when agreed in the contract.
Software house in LahoreCustom ERP, CRM and business softwareSoftware house in IslamabadOur headquarters: business, enterprise and government systemsSoftware house in KarachiCustom software and ERP for trade, industry and logisticsSoftware house in FaisalabadBusiness software for textile and manufacturing operationsSoftware house in RawalpindiCustom ERP, CRM and business softwareSoftware house in MultanSystems for agri, trading and business operations
More cities
Comparing software companies?
If you want a shortlist rather than one company, these guides compare established firms city by city and explain what to ask every vendor.
How we work
How we deliver, in Pakistan and abroad
Every project follows the same five steps: Understand, Plan, Select Technology, Pilot, and Build and Scale. For organisations outside Pakistan, including clients in the United Kingdom, the United Arab Emirates, Qatar, the United States, Germany, Canada and Australia, we also work as an offshore software development partner, with the same pilot and the same ownership terms.
Headquarters
3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
Working hours
Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5). This overlaps with the Gulf, the UK and Europe; for North America and Australia we agree meeting windows.
Team
1,200+ developers and 85+ management professionals, including group-company employees. Meetings in English or Urdu.
You own the code
Source code is transferred to you on full payment, as set out in the agreement. See our software development outsourcing model.
Industries we serve
Each sector has its own data, rules and ways of working. These are the industries we build for most often, and we bring that context into discovery so the software reflects how your business actually runs.
Healthcare
Patient management, health records, scheduling and clinical workflows with access controls and audit trails. Data-protection requirements are agreed per project, so clinicians work faster while patient confidentiality is protected.
Education
Drawing on Timeline School Manager, our own product, we build student information, admissions, fees, attendance and learning systems, so administrators have one place for every record.
Real Estate
Property and tenant management, bookings, installment plans, rent collection and maintenance tracking in one platform, with accurate reporting across a portfolio.
Manufacturing
Production planning, quality control, bills of materials and shop-floor tracking tied to inventory and procurement, bringing discipline to scheduling and traceability.
Retail
Point of sale, inventory, loyalty and multi-branch systems, informed by our own Timeline POS products, so owners see stock and sales across locations.
Logistics
Fleet tracking, dispatch, warehouse and delivery software that ties moving goods to live data, so dispatchers and customers see the same status.
Construction
Project management, bidding, site progress, subcontractor coordination and equipment tracking, keeping head office and site teams on the same numbers.
Distribution
Order management, multi-warehouse stock, sales-force apps and supplier integration for wholesalers and distributors, with margins visible by product and territory.
E-commerce
Storefronts, payment integration, catalogues and order fulfilment connected to inventory, shipping and back-office operations.
Finance
Lending, payments, reconciliation and accounting platforms built with encryption, role-based access and audit logging, and with regulatory requirements in mind from the start.
Why choose Timeline Digital
Software built around your business, not a template
Every engagement starts with understanding how your operations actually run. We design the system around that reality, its data, user roles and edge cases, instead of forcing your process into someone else’s product.
One organisation, from analysis to support
Your project is run from our Islamabad headquarters by a team of 1,200+ developers and 85+ management professionals, including group-company employees. Project management, business analysis, quality assurance, security review and client support sit in the same organisation as the developers.
We build and run our own products
Timeline POS, Timeline Restaurants POS, Timeline School Manager and Timeline Labor Manager are products we designed, ship and still maintain, and anyone can download and inspect them. Running our own software teaches us about long-term maintenance and real-world edge cases first-hand.
Working software early, risk kept visible
The free pilot of 2 to 3 key modules comes first, then the rest is delivered in phases with regular reviews, code review and testing. You stay in control of priorities, and problems surface while they are still easy to fix.
Architecture that can grow
Stack and architecture decisions are made for your scale and integration needs: clean data models, sensible service boundaries and well-defined APIs, so the system can take more users and modules without a rebuild.
Security designed in, claims kept honest
Access controls, audit trails, encryption and secure coding practices are part of the build from the start. We build with data-protection requirements such as GDPR in mind where they apply, and compliance with a specific framework is confirmed per project. We do not currently hold security certifications such as ISO 27001 or SOC 2, and we do not imply that we do.
Support after launch
The team that built your software can continue to maintain, update and extend it, so nobody has to relearn your system. Because the source code is yours, you can also move maintenance to another team whenever you choose.
Clear communication and ownership
Written plans, regular progress updates and meetings in English or Urdu. The source code is transferred to you on full payment, as set out in the agreement, and an NDA can be signed before you share details.
Software we build and run ourselves
We do not only build software for clients. We design, ship and maintain our own products, which anyone can download and try. That product experience shapes how we design, secure and support every system we deliver.
Timeline POS
Windows point-of-sale for retail and small business.
See the productTimeline Restaurants POS
Restaurant POS for cafés, bars and food trucks.
See the productTimeline School Manager
School management, admissions, fees, attendance, exams.
See the productTimeline Labor Manager
Workforce, attendance, overtime and payroll.
See the product
Technologies we use
We choose technology to fit the problem, scale and security needs of each system. Stack decisions are made during planning, favouring proven, well-supported tools our engineers know deeply, so the software stays maintainable for years.
Frontend
- React
- Next.js
- Vue.js
Backend
- Node.js
- Laravel
- PHP
- Python
Mobile
- Flutter
- React Native
Database
- MySQL
- PostgreSQL
- MongoDB
Cloud
- AWS
- Google Cloud
- Azure
Case study and products you can inspect
Most client work sits behind confidentiality agreements, so client names are withheld. What we can show openly is one anonymised public-sector engagement (Bilingual Arabic and English public-sector platform in Qatar (client name withheld)) and our own products, which anyone can download and inspect. These sit within the 1,500+ projects we have delivered since 2013.
Government and public sector
Qatar Government Digital Platform
An anonymised public-sector engagement: a bilingual Arabic and English platform for a programme in Qatar that replaced paper-based handling of beneficiary and donor services with one secure system. Departments work from one shared case view, applicants have an online channel, and reporting is available on demand.
Read the case studySales and CRM
Timeline CRM
Our own CRM for small and mid-sized teams: lead and deal pipelines, quotations, invoices and sales reporting in one offline Windows app. Built and maintained by our own team, so you can judge our engineering on working software rather than slides.
View the productHR and payroll
Timeline Payroll
Our own payroll and workforce product: attendance, leave, salary processing and deductions in one system, built and supported by our team.
View the productRetail and hospitality
Timeline POS for Retail
Our own retail point-of-sale software for Windows: inventory, billing, customer management and sales reporting in one offline-capable system. A product anyone can download and inspect.
View the productFrequently asked questions
What is custom software development?
Custom software development is building an application for your own business processes, rather than buying a ready-made product and adapting your operations to it. The software is shaped around your workflows, data, integrations and rules, you own it, and it can change as your business does.
When should a business choose custom software over off-the-shelf or SaaS?
Choose custom when no off-the-shelf tool fits without heavy compromise, when you are stitching several systems together with manual workarounds, or when per-user subscriptions become expensive as you grow. Off-the-shelf software is the right call for standard needs such as email or basic bookkeeping.
Why choose a software company in Pakistan?
Pakistan has a deep pool of engineering talent, strong English, and working hours that overlap well with the Gulf, the UK and Europe, with workable meeting windows for North America and Australia. Timeline Digital has worked this way since 2013, with clients in 25+ countries, including the United Kingdom, the United Arab Emirates, Qatar, the United States, Germany, Canada and Australia.
What makes Timeline Digital different from other software houses in Pakistan?
Three things. We build and maintain our own products, including Timeline POS, Timeline Restaurants POS, Timeline School Manager and Timeline Labor Manager, which anyone can inspect. We build 2 to 3 of your key modules as a free pilot before you commit to the full project. And the source code is transferred to you on full payment, as set out in the agreement. The team numbers 1,200+ developers and 85+ management professionals, including group-company employees.
Who builds the software, and where is the team?
Your project is built by Timeline Digital's team of 1,200+ developers and 85+ management professionals, including group-company employees, and managed from our headquarters in Islamabad, which is our only office. Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
Which cities in Pakistan do you serve?
All of them, from our Islamabad headquarters. City pages describe the local industries and the systems businesses there ask for: Islamabad (our headquarters), Rawalpindi, Lahore, Karachi, Faisalabad, Multan, Peshawar and more than 40 other cities and towns listed on our locations page.
How much does custom software cost in Pakistan?
Timeline Digital does not publish prices for custom software, because every project is custom. The price is set in three steps: we analyse your requirements, build a free pilot of 2 to 3 key modules, and after you approve the pilot we agree the scope, milestones and commercial terms in writing. Any change request outside the approved scope is reviewed and agreed with you before extra work begins.
How long does a custom software project take?
There is no fixed timeframe: the schedule is set from your requirements in the Plan step. The free pilot of 2 to 3 key modules is ready in about 2 days, and with 1,200+ developers we have the capacity to deliver a complete system in as little as 2 weeks. The full project starts after you approve the pilot, and the scope, milestones and terms are agreed after it. Long-term support under a service level agreement (SLA) follows launch.
Do you have offices in Lahore, Karachi or other cities?
No. Our only office is at 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. Clients in other cities and countries are served remotely from there, and on-site visits happen only when they are agreed in the contract. Office hours are Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5).
Who owns the source code in a custom software project?
You do. The source code is transferred to you on full payment, as set out in the agreement, together with documentation and credentials. You can host it where you like, audit it, or hand it to another team.
How do you protect data security and intellectual property?
Security is part of the development process: role-based access, encryption in transit and at rest, audit logging and a security review before release. An NDA can be signed before you share details, and the IP and source code transfer to you. We build with data-protection requirements such as GDPR in mind where they apply; compliance with any specific framework is confirmed per project. We do not currently hold security certifications such as ISO 27001 or SOC 2.
What does it take to work with a Pakistani software house as an international client?
Less friction than most expect. Office hours are Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5), which overlaps with the Gulf, the UK and Europe; for North America and Australia we agree meeting windows in advance. You get written plans, regular progress updates and sprint demos.
Who maintains the software after launch?
We can, for as long as you want. The team that built your software can provide maintenance, monitoring, security updates, fixes and new features. Because you own the source code, you can also move maintenance to your own team or another company whenever it suits you.
Can you integrate with our existing systems?
Yes, integration is one of the most common reasons clients come to us. We connect custom software to existing ERPs, CRMs, banks, payment gateways, accounting tools and third-party APIs, with error handling and logging so problems are visible rather than silent.
What industries do you build custom software for?
We build for manufacturing, distribution, retail, logistics, education, healthcare, real estate, construction and financial services, among others. Each has its own concerns, such as patient-data handling in healthcare, audit trails in finance and offline reliability in the field, and we plan for them in discovery.
Where can I compare software companies in Pakistan?
Our comparison guides cover the best custom software development companies in Islamabad, Lahore, Karachi and Rawalpindi, the best ERP development companies in Pakistan, and how to choose a software development company in Pakistan.
How do we get started with a custom software project?
Send us a short description of the problem, the people involved and the systems you use today. Every project follows five steps: Understand, Plan, Select Technology, Pilot, and Build and Scale. Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge, ready in about 2 days. Your team tests the pilot, and the full build starts only after you approve it.
Let's scope the right software for your business
Serious software starts with understanding the problem, not a feature list. Book a free consultation and we will walk through your operations, requirements and goals, then suggest what to build first and which 2 to 3 modules make sense for the free pilot.
Updated
About this page
Published by Timeline Digital, a custom software development company founded in Islamabad in 2013. The facts on this page (track record, schedule, pricing policy and ownership terms) come from the same company facts used across the site.
Author
Usama Asif
CEO and CTO, Timeline Digital. Founded the company in 2013 and has led its software engineering work since then.
Custom software resources
Custom Software Development Services
Our custom software development service, process, technologies and what we build.
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