Swat, Khyber Pakhtunkhwa · Custom software company, built from Islamabad
Software House in Swat for Hotels, Guest Houses, Clinics and Schools
For hotels juggling seasonal bookings across phone, WhatsApp and booking sites, clinics that lose touch with patients after the first visit, and schools running fees on paper: systems built for each, that keep working offline.
Timeline Digital is a custom software development company founded in 2013 and headquartered in Islamabad. We build booking, guest billing, clinic and school systems for Swat hotels, guest houses, clinics and schools, delivered remotely from our Islamabad headquarters. Before you commit to the full project, we build 2 to 3 of your key modules as a free pilot for your team to test.
Why businesses in Swat build custom software
Swat is in the Malakand division of Khyber Pakhtunkhwa, and Mingora is the main city of the valley. A PSEB Software Technology Park was set up in Swat during FY2022-24, one of the parks reported for that period. For the valley's businesses, the software needs are practical. A hotel or guest house may take bookings by phone, WhatsApp and online listings at the same time, and a busy week exposes double bookings and unbilled extras. Clinics want patients to come back for follow-ups and receive reports without another trip, and schools need fees, attendance and results in order. A custom system gives each one reliable record, with offline screens for when the connection drops.
Sources: The Nation: PSEB software technology parks set up in FY2022-24.
Software we build for Swat businesses
Room booking calendar for hotels and guest houses
Every booking, whether it came by phone, WhatsApp, the front desk or an online listing, goes into one calendar by room type and date. Advances are recorded against the booking, and the calendar blocks a room once it is taken, so two guests are not promised the same room. At check-in, reception records guest details and ID once for the guest register.
Guest folio for rooms, meals and extras
Meals from the hotel restaurant, laundry, heating, extra beds and transport are added to the guest's folio as they happen, not remembered at checkout. The guest gets one clear bill with advances already deducted, and the invoice can be FBR-ready if you issue tax invoices. Owners see room income and restaurant income side by side for any day.
Seasonal room rates and staff logins
Rates can change by season, weekday and room type, and the system applies whichever rate is set for the stay dates. Extra staff taken on for busy months get their own logins with only the screens they need, and their access ends with a click when they leave. Every rate change and discount is recorded against the user who made it.
Clinic follow-up reminders and report delivery
Patients who travel in from outlying villages should not need a second trip just to collect a report. We build clinic and diagnostic screens that record each visit and test, send the report to the patient's phone on WhatsApp once the doctor signs it, and remind patients when a follow-up visit is due, in Urdu or English.
School group fees, attendance and results across campuses
A school with more than one campus can run all of them from one system: admissions, fee schedules, attendance, exams and report cards, with each campus seeing its own students and the head office seeing everything. Fee defaulters, staff attendance and exam results can be compared across campuses, and parents receive notices on SMS or WhatsApp.
Key facts: Timeline Digital for Swat businesses
- Provider
- Timeline Digital (Timeline Digital (Pvt.) Ltd.), a software house and custom software development company founded in Islamabad in 2013
- Office
- 3rd Floor, Silver City Plaza, G-11 Markaz, Islamabad 44000, Pakistan. This is the only office; there are no branches in other cities.
- Working with Swat clients
- Delivered remotely from our Islamabad headquarters, with scheduled video meetings in your working hours; on-site visits only when agreed in the contract.
- Hours and language
- Monday to Friday, 9:00 to 18:00 Pakistan time (PKT, UTC+5). Meetings, training and support in Urdu or English.
- Track record
- 1,500+ projects for 860+ clients in 25+ countries; 1,200+ developers and 85+ management professionals, including group-company employees
- Schedule
- Set from your requirements; free pilot in about 2 days, a complete system in as little as 2 weeks.
- Pricing
- Timeline Digital does not publish prices for custom software, because every project is custom. The price is agreed after requirements analysis and the free pilot.
- Ownership
- Source code, designs and documentation transfer to you on full payment. An NDA can be signed before you share sensitive details.
- Support
- Long-term support under a service level agreement (SLA) after launch.
Published client work: bilingual public-sector platform in Qatar. Other client names are withheld under confidentiality agreements.
Test a working pilot before your Swat project goes ahead
Before you commit to the full project, we build 2 to 3 of your key modules as working software, free of charge, ready in about 2 days. Your team tests the pilot, and the full build starts only after you approve it.
See how the free pilot worksUnderstand
We learn your requirements and how your organisation works today.
Select pilot modules
Together we choose 2 to 3 key modules that prove the solution.
Build the working pilot
We build those modules as real, working software, free of charge.
You test it
Your team uses the pilot. The full project starts only after you approve it.
How we work
How we build custom software for Swat businesses
Custom software built around the way your business works. Every Swat project follows the same five steps, and you test our work in a pilot of your most important modules before the full build.
Step 1: Understand
We learn how your business works.
Your requirements, workflow, challenges and goals, understood before anything is recommended.
Step 2: Plan
We design the right solution around your workflow.
Modules, workflows, roles, approvals, reports and integrations, agreed before development.
Step 3: Select Technology
Choose the right technical foundation.
Technology options matched to your users, security, budget and growth, not one fixed stack.
- Free pilot
Step 4: Pilot
Test our work before full project development.
Free. You choose 2 to 3 key modules and we build them first, so you can judge our work.
The full project starts only after you approve the pilot.
- Full project
Step 5: Build & Scale
From approved pilot to complete digital system.
Full development, testing, deployment, training and support, built to grow with you.
Why work with Timeline Digital from Swat
No need to travel for meetings
Owners and managers in the valley do not have to leave their business to work with us. Requirements, demos and training all happen over video calls and screen sharing from our Islamabad headquarters, with WhatsApp for quick questions, and any on-site visit is one agreed in the contract.
A front desk that works offline
If the internet or power drops during check-in, reception keeps working. Bookings, check-ins and bills are saved on the front desk computer and synchronised when the connection returns, so a guest at the counter is never told to wait for the network.
Owners can check the business from anywhere
Many hotel and school owners are not on the premises every day. A phone dashboard shows occupancy, advances received, the day's cash, pending dues and staff attendance, so an owner who is away can follow the business without calling the manager for figures.
Access that follows the season
Role-based access lets you give a receptionist, a cashier or a seasonal helper exactly the screens they need, and remove them when the season ends. Audit history shows who issued each discount or edited a bill, which protects both the owner and honest staff.
- Based only in G-11 Markaz, Islamabad; Swat businesses are served remotely
- Free pilot of your 2 to 3 key modules, tested by your team first
- Offline front desk and billing screens
- Urdu labels available on staff screens
What a custom system could do for Swat businesses
Example workflows for common types of business. They show what a system can do; they are not client case studies.
Guest house
A guest house could keep one booking calendar for rooms taken by phone, WhatsApp and walk-in, record advance payments, and add meals and extras to each guest's bill before checkout.
Diagnostic clinic
A clinic with a small lab could record tests against each patient, send the signed report to the patient's WhatsApp, and remind patients when their follow-up visit is due.
School group
A school group with separate campuses could run admissions, fees and results in one system, with each campus office limited to its own students and the head office seeing all of them.
Frequently asked questions
Can you work with us from Islamabad if we are in Swat?
Yes, that is how we work with every client outside Islamabad. Our only office is in G-11 Markaz, Islamabad, and Swat hotels, clinics and schools are served remotely from our Islamabad headquarters. You meet the team on video calls, watch the system take shape through screen sharing, and message us on WhatsApp in office hours. A visit to your premises happens only if it is agreed in the contract, for example to train front desk staff before a busy season.
What could a Swat hotel test in the free pilot before committing?
Hotels and guest houses usually test the booking calendar and the guest folio first, because double bookings and missed extras are where money slips away. Some add seasonal rates or the owner's phone dashboard. Before you sign up for the full project, we build those 2 to 3 key modules as working software at no charge. Your reception staff use them with real bookings, and the full build starts only after you are satisfied and approve.
Can the hotel system work with online booking sites?
It depends on the site. Where a booking platform offers a connection for property systems, we can look at linking it so availability and bookings flow automatically. Where it does not, reception enters online bookings into the same calendar as phone and WhatsApp bookings, which still gives you one place to check before confirming a room. We review the platforms you use at the start and agree the approach in the plan.
Can a hotel owner who lives outside the valley see the business on a phone?
Yes. The owner gets a login to a mobile dashboard showing today's arrivals and departures, occupancy, advances, the day's cash and card takings, and outstanding bills. Reports for any date range can be opened on the phone or downloaded. Because every discount, refund and bill edit is logged with the user's name, an owner who is not on site can still see exactly what happened at the front desk.
Can our clinic send reports and follow-up reminders to patients who live far from town?
Yes. Once a report is signed off, the system can send it to the patient's phone as a PDF on WhatsApp, so the patient does not have to return just to collect it. Follow-up dates set by the doctor create reminders a day or two before the visit. Patients who prefer not to receive messages can be marked, and every message sent is recorded in the patient's file.
Related services and cities
Build software for your Swat business
Book a free call to discuss your requirements. You get a clear written plan before development starts and a free pilot of your key modules before the full build, with support in Urdu and English.
About this page
Published by Timeline Digital, a custom software development company founded in Islamabad in 2013. The facts on this page (track record, schedule, pricing policy and ownership terms) come from the same company facts used across the site.
Author
Usama Asif
CEO and CTO, Timeline Digital. Founded the company in 2013 and has led its software engineering work since then.